4/10 Poor
Diane M.
25 Oct 2023
Disliked: Cleanliness
Disappointed in Pisa
We stayed here for a week. The Hosts were excellent, friendly and willing to help, but the property left a lot to be desired. The neighborhood was fine and we felt safe. However, the exterior door to our apartment did not lock properly. I had to use a travel safety lock to keep the door from opening on its own. It was an issue when we left the apt. The gas stove was very hard to turn on. The refrigerator did not have a handle on it. There weren't enough coffee mugs (only 1 for 3 people). There were several small tea cups or espresso demi-tasses, but not suitable for an Americano. No kettle, so we had to boil our water in a pot on the stove. No sofa, or living room furniture. Either you sit on small, hard, kitchen chairs, or on your bed. The bathroom had issues as well. To sit on the toilet, we had to fit into a tight corner, and we needed to fit our knees under the pedestal sink. There was no shower curtain, often getting the floor wet. There weren't enough towel bars, only one small one for a hand towel. The bedroom had lots of drawer space, but not much closet space. The bed was lumpy, the sheets were threadbare, the pillows either less than 2 inches (4 cm) thick, or excessively thick and hard. We could not open windows because of the mosquitoes, even in late October. We were often awaken during the night to the hum of mosquitoes in our ears, and we were covered in bites after the first couple of days. The traffic noise was quite loud.
Diane M.
Stayed 7 nights in Oct 2023