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"Didn’t go to pool"

"The accesible room was not very accessible. The shower is not a roll in shower, you still have to step over the side of a high tub. There is no shower seat, no sprayer head that comes down and the shampoo, conditioner and body wash are hanging too high to reach by someone seated. (We went and bought our own shower seat). Room was ok. Paint was patched in a lot of places. Only one elevator so sometimes there was a bit of a wait. "

"Allowed someone else to check into my reservation. Losing my room and money paid."

"This hotel has always been top rated for me."

"I was a little disappointed in the room and the hotel as a whole. Its my fault for not reading the review prior to booking."

"The staff was incredibly welcoming and went above and beyond to make us and our pet feel at home. Unfortunately, the room did not match the quality of the service. It was quite dark, dated, and it needed a deep clean, as we found it quite dirty upon arrival. "

"bar great; a/c shower awesome!"

"Didn’t go"

"was good"