Hotel Guide - Playa de la Fábrica hotels in , Spain.

"Superior hotel far better than I could possibly have expected. With excellent staff, especially the very sweet ladies helping the karaoke along ( and other events like quiz night). There was one glaring exception: the night reception person (and yes, there is only one) who likes to argue at 5am in the morning and then blames me for arguing back. I asked for a second room card on the phone (I didn’t want to leave and find no one at the reception—an experience I’ve had before) and couldn’t find my room key in the room. He asked why and I explained that. He continued the discussion saying why don’t you just look for key, I got annoyed and said I’ve already looked for it for 15’ or so and it was clearly not visible (in some bag or pocket). He complained that I raised my voice at him (if I did it was ever so slightly). I said fine, was he going to give a second room key or not. He agreed after maybe a 5-10 minute argument. I went down and got it and of course a repeat of the same issue , with me denying that I raised my voice, he stating that I was calm in Spanish but raised my voice when I spoke English. Nice nuance to know. I am learning so much about myself when I travel. Because of that discussion, I forgot the reason I went down to the reception in the first place. So I went back to ask for borrowing scissors. He said for what? I said what does it matter.. to cut my hair or to cut a tag on my suitcase. He said no. He could not loan it to me for “security” reasons. No space.. "

"I loved this place it’s got everything you need it’s a beautiful campground and the staff and amenities are first class 👍"

"Our stay at this property was unfortunately very disappointing and significantly impacted our family holiday and wedding plans. Upon arrival on May 27, 2025, we were informed by the owner that the pool would not be in use until the end of June, even though the listing stated it would be available from June 1. This was a major reason we chose the property, and the change was not communicated beforehand.Additionally, we encountered significant cleanliness issues. We found insects, including cockroaches and maggots, in the accommodation, particularly on the bedding. We reported this immediately to both the property owner and VRBO but received no effective support or resolution. Promises to address the issue were made but not followed through.We also requested assistance in relocating or getting alternative arrangements, but were told we needed to make our own arrangements. With four minors in our group and limited financial flexibility, this caused significant stress.At the time of writing, we are still in the process of seeking a refund and have not received a response after multiple follow-up messages over the course of a week."