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Entire apartment

Palmarena Rooms and Residences - Long Stay Comfort with Parking, Sauna, Gym and Pool (Steps from 5th Avenue)

3.5 star property
Apartment with free parking, a short walk to Playa del Carmen Main Beach

Choose dates to view prices

Photo gallery for Palmarena Rooms and Residences - Long Stay Comfort with Parking, Sauna, Gym and Pool (Steps from 5th Avenue)

Garden
Luxury Penthouse | Private kitchen
Luxury Penthouse | Living area
50-inch Smart TV with digital channels, TV, Netflix
Courtyard
Close to Playa del Carmen Maritime Terminal and Quinta Avenida, Palmarena Rooms and Residences - Long Stay Comfort with Parking, Sauna, Gym and Pool (Steps from 5th Avenue) provides a gym, a sauna and more. Stay connected with free in-room WiFi.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Pool
  • Air conditioning
  • Kitchen
  • Parking included
  • Free WiFi

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Studio, Kitchen

Deluxe Studio, Kitchen

Deluxe Studio, Kitchen

Highlights

Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Smart TV
Premium bedding
Down duvet
  • 35 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Luxury Penthouse

1 bedroom, premium bedding, down duvets, in-room safe

Luxury Penthouse

Highlights

Individually furnished
Individually decorated
Air conditioning
Kitchenette
Full-sized fridge/freezer
Smart TV
Separate bedroom
Blackout curtains
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Luxury Penthouse

Luxury Penthouse

Luxury Penthouse

Highlights

Individually furnished
Individually decorated
Private pool
Air conditioning
Kitchenette
Full-sized fridge/freezer
Smart TV
2 bedrooms
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 King Beds

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About the area

Map
Calle 2 Norte entre Avenida 30 y 35, Centro, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 8 min walk - 0.7 km
  • Playa del Carmen Main Beach - 9 min walk - 0.8 km
  • Playa del Carmen Maritime Terminal - 11 min walk - 1.0 km
  • Playacar Beach - 11 min walk - 1.0 km
  • Mamitas Beach - 19 min walk - 1.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 45 min drive

Restaurants

  • ‪Burger King - ‬2 min walk
  • ‪Antojitos Playa Del Carmen - ‬1 min walk
  • ‪Merchant Carnitas - ‬3 min walk
  • ‪El Gusto Jarocho - ‬1 min walk
  • ‪Aguas Frescas - ‬2 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Palmarena Rooms and Residences - Long Stay Comfort with Parking, Sauna, Gym and Pool (Steps from 5th Avenue)

Apartment with free parking, a short walk to Playa del Carmen Main Beach
This smoke-free apartment building features an indoor pool, a fitness centre and a sauna. Self parking is free. The apartment boasts a heated floor and offers free WiFi and a kitchenette. Comforts include premium bedding and a down duvet, and guests will also find conveniences, such as a fridge and a microwave. Weekly housekeeping is available.
This apartment offers 10 air-conditioned accommodations with a safe and coffee/tea makers. This individually decorated and furnished accommodation includes desks. Beds feature down duvets and premium bedding. Accommodation at this 3.5-star apartment has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower.

This Playa del Carmen apartment provides complimentary wireless Internet access. 50-inch Smart televisions come with digital channels and Netflix. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the apartment include an indoor pool, a sauna and a fitness centre.

Children aged under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

Languages

English, Spanish

Property amenities

Pool/Spa

  • Indoor pool
  • Pool loungers
  • Sauna

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)

Kitchenette

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Toaster

Bedrooms

  • Bedroom
  • Down comforter
  • Premium bedding

Bathroom

  • Heated bathroom floor
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Heated floor

Entertainment

  • 50-inch Smart TV with digital channels
  • Netflix
  • Streaming services

Laundry

  • Laundromat nearby

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Housekeeping (weekly)
  • Limited-hour front desk
  • Luggage storage
  • Safe

Location highlights

  • In the city centre
  • Near an outlet shopping centre
  • Near the bay

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 10 units
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Property Registration Number EEC170518JC8
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Pool access available from 8:00 AM to 9:00 PM
No pets and no service animals are allowed at this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility, and guests under 17 years old are only allowed in the swimming pool and fitness facility with adult supervision

Property is also known as

Palmarena by Nah Hotels

Frequently asked questions

Does Palmarena Rooms and Residences - Long Stay Comfort with Parking, Sauna, Gym and Pool (Steps from 5th Avenue) have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM to 9:00 PM.

Is Palmarena Rooms and Residences - Long Stay Comfort with Parking, Sauna, Gym and Pool (Steps from 5th Avenue) pet-friendly?

No, pets are not allowed at this property.

How much is parking at Palmarena Rooms and Residences - Long Stay Comfort with Parking, Sauna, Gym and Pool (Steps from 5th Avenue)?

Self-parking is free at this property.

What time is check-in at Palmarena Rooms and Residences - Long Stay Comfort with Parking, Sauna, Gym and Pool (Steps from 5th Avenue)?

Check-in start time: 3:00 PM; check-in end time: 9:30 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Palmarena Rooms and Residences - Long Stay Comfort with Parking, Sauna, Gym and Pool (Steps from 5th Avenue)?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Palmarena Rooms and Residences - Long Stay Comfort with Parking, Sauna, Gym and Pool (Steps from 5th Avenue) located?

Located in Playa del Carmen Centro, this apartment building is within a 10-minute walk of Playa del Carmen Main Beach and Quinta Avenida. Playacar Beach and Playa del Carmen Maritime Terminal are also within 15 minutes.

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Palmarena Rooms and Residences - Long Stay Comfort with Parking, Sauna, Gym and Pool (Steps from 5th Avenue) Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 51 out of 86 reviews
Rating 8 - Good. 22 out of 86 reviews
Rating 6 - Okay. 8 out of 86 reviews
Rating 4 - Poor. 3 out of 86 reviews
Rating 2 - Terrible. 2 out of 86 reviews

9.0/10

Cleanliness

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean hotel family friendly.
Stayed 6 nights in Jun 2025

10/10 Excellent

Grecia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, safe parking, pool availability and very clean.
Stayed 6 nights in Jun 2025

10/10 Excellent

Marta Leticia

Liked: Cleanliness, amenities, property conditions & facilities, communication
It is walkable distance to beach and Calle 5. It is a safe area. Everything was great and look forward for another stay here on our next vacation.
Stayed 7 nights in Jul 2025

10/10 Excellent

Mayela

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente
Stayed 4 nights in May 2025

8/10 Good

dennis

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very good place
Stayed 14 nights in Feb 2025

4/10 Poor

John

Liked: Communication
Disliked: Cleanliness, amenities, property conditions & facilities
The cleaniness in the rooms was zero and the rooms smelt awful we had to change hotels after the first night because the smell was unbearable. I don't understand how this hotel is open to rent to the public.
Stayed 6 nights in Aug 2025

10/10 Excellent

Paola

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good location.
Stayed 7 nights in Dec 2024

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities, communication
The pool and the pivate roof top pool. Washe and dryer
Stayed 3 nights in Jun 2025

10/10 Excellent

Serge

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice little place, closed to downtown (walking distance) good staff, felt safe
Stayed 11 nights in Dec 2024

10/10 Excellent

BENJAMIN

Liked: Cleanliness, room comfort, communication

Would stay here again

Nice property, fairly close to beach
Stayed 3 nights in Jan 2024

10/10 Excellent

Olivia

Liked: Cleanliness, room comfort, communication

Comfortable and convenient

Spacious and comfortable, was a convenient place to stay for a very good price
Stayed 1 night in Oct 2024

8/10 Good

Emilius

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good location,very nose and helpful host
Stayed 12 nights in Feb 2024

8/10 Good

Mary

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff was very friendly & aimed to please. Rooms were very clean
Stayed 8 nights in Feb 2023

10/10 Excellent

Heidy

Liked: Cleanliness, room comfort, communication

Nice

The place was really well kept and clean. We really enjoyed the pool.
Stayed 4 nights in Jun 2024

6/10 Okay

Lena

Liked: Cleanliness

Good location

We arrived 4 hours before check in time and the gentleman working the front desk was extremely kind to let us into our room early. I give them a 5 star for that. The room was ok. Problems with water pressure and minimal hot water. We stayed on the side where there is an adjacent night club and it was very loud at night.
Stayed 7 nights in Mar 2025

10/10 Excellent

Brian

Liked: Cleanliness, property conditions & facilities, communication
Clean and comfortable. Entrance secured and access codes given. Pool is clean.
Stayed 1 night in Jul 2024

10/10 Excellent

Anuar

Liked: Cleanliness, property conditions & facilities, communication
It is a good Hotel with kitchenette, refrigerator and a good swimming pool. The people were very attentive, and is close to Walmart and 11 minutes to the 5ta Avenue.

8/10 Good

erich charles

Liked: Cleanliness, property conditions & facilities, communication
The only thing I didn’t like was the smell as you entered the apartment,foul,came from the sink.it went away when we put the stopper in.otherwise,great place,we made it into home.staff was great,miss the guys at the office already.would stay here again,location was good.
Stayed 15 nights in Jan 2025

10/10 Excellent

Wallace Handel

Liked: Cleanliness, amenities, property conditions & facilities, communication
All the employees were top shelf. Front desk, room cleaners, grounds cleaner, and maintenance all made my stay excellent.
Stayed 7 nights in Nov 2022

10/10 Excellent

Alexandra

Liked: Cleanliness, amenities, property conditions & facilities, communication
Truely really kind people
Stayed 25 nights in Aug 2023

8/10 Good

William Isaac

Liked: Cleanliness, property conditions & facilities, communication
Great stay for the past week; internet was spotty and would come and go but that’s not a huge deal. There’s a bar next door and the music can get quite loud if you stay in the rooms adjacent to them but they shut down at a decent time so again not a huge deal. Shopping and great food within walking distance and only 10 minutes from the beach and ferry terminal. Would definitely go back and stay again
Stayed 7 nights in Jan 2024

8/10 Good

Ruthy

Liked: Cleanliness, property conditions & facilities, communication
This property I located about 4 block from 5th avenue. It’s very clean and very cozy. The only downfall is that I didn’t have a window and the property is very dark. Overall it was nice place to stay there, Erica the lady that works in the front was very attentive, sweet, smiley and very helpful.
Stayed 4 nights in Jan 2023

8/10 Good

Olena

Liked: Amenities, communication
The hotel is in a convenient location close to everything - 10 minute walk to the beach and 5th avenue. It needs some TLC but in general it is ok. We liked the pool being inside as the water is always refreshing. They need to fix the water pressure and the faucets are loose. They also need to add more dishes and pots and pans. Otherwise the stay was pleasant, the check in and check out seamless and the staff is polite and accommodating.
Stayed 10 nights in Jun 2024

6/10 Okay

Jaime Daniel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Broken elevator ..no cold water.clean up need to be or request even when you stay 4 nights. Por wifi
Stayed 4 nights in Aug 2023

6/10 Okay

David Martín

Liked: Amenities, property conditions & facilities, communication
Lo único que no me ha gustado ha sido que la placa ducha no echaba apenas agua, por lo demás todo bien
Stayed 7 nights in Aug 2025