Lima Hotel Guide - Plaza de Armas La Punta hotels in Lima, Peru.

"Absolutely great location and nice hotel. A HUGE problem arose right when our stay started. The pull out couch bed had a giant curve shaped like a hammock! We went to the front desk to ask if there were any rooms with a functioning pull out sofa bed. The front desk said word for word, “none of our pull out sofas are flat.” We were shocked, what is the point of allowing us to book for three if there aren’t enough functioning beds. We were offered a second room for the low price of $250 USD. All in all it was a great property with great amenities but an absolute joke of customer service. Would’ve been 5 stars for 2 people but 3 it is a lousy 2 star at best."

"Check in is a little slow and it took 20 mins to get there by shuttle even though it’s right next to the airport "

"So convenient to have so close to the airport esp when you have a late night flight. Super clean, staff were very friendly and helpful, and the breakfast buffet was robust and delicious. Shout out to the server, Bruno, who went above and beyond with service and answering all my questions!"

"Stayed 6hrs for layover. Area is not safe for tourists to go out. Charges for airport transfer is plus airport parking fee."

"Great place to stay in San Miguel. Host was communicative and friendly. Secure location."

"Friendly staff. Very satisfied with the hotel."

"It is a nice place and the hosts are very helpful."

"Dint even get to check in as the front staff was to rude and wanted to fight us on all topics . No real manager to speak of . We then asked for a phone number and name of manager to at least call to get some answers and they refused . Hotel not in good shape and not as advertised. Shaddy location and staff. I would not recommend booking or staying here . Even refused my refund for the stay . Luckily expedia did back us up and refunded us with there credit system . Good enough I guess... thanks expedia... booooo Amara hotel "

"Good and bad things:Bad: - Smell of mold in the apartment - Sofa bed is really small, meant for a small child. They also did not have bed sheets for the sofa bed even though we made it clear we would be using it - I booked because of the pool and gym. You have to book and was never able to use it during our 4 night stay- only provided 2 towels for 4 days and 1 roll of toilet paper- neighbor upstairs played music super loud until early in the morning, 3 am, I had to get up and tell security until it stopped. Only happened one night.Good - the bed in the main room was big and comfortable - the neighbor is close to many attractions - the host is quick to reply and provided good suggestions for tourists "