Santa Maria del Rio Hotel Guide - Plaza Martin Bautista hotels in Santa Maria del Rio, Mexico.

"We were a family of five with two small kids and we had an amazing stay. The grounds had a very nice playground area. Francisco and Hugo were so helpful and went above and beyond to arrange our transportation to different places. The restaurant breakfast was delicious and the service all around was fantastic. The rooms were clean and Norma at the front desk was very nice. "

"It was very nice and clean "

"We checked in at the posted check in time but had to wait 50 minutes for our room to be ready. Staff said that our room was the only one of its class and that's why we had to wait, but we saw several other parties who also had to wait. During all this, staff socialized with each other rather than focusing on work. Two days later when we checked out, we had to wait a very long time for an elevator as 3 of the cleaning staff were seemingly stopping at every floor, chatting with each other, and then allowing the elevator to move. We also found the included breakfast completely depressing. The eggs had a green-blue tint, the beans were far too orange in color, the fruit did not seem fresh, and the coffee was truly horrible. We did not even try the included breakfast our second morning. "

"The property is Super for all travelers Clean and the restaurant is GREAT and very reasonable. The Breakfast was Excellent. Will go back and recommend to Everyone. "

"Nice place"

"The desk clerk would not check us in until 3 pm even though it was 2pm. We explained we are old people and very tired. He wou;d not check us in until 3. The room was very cold. We tried the remote for the minisplit but nothing happened. The phone did not work so we had to go down to the front desk to get instructions. The hotel proper has no heat so the breakfast room was very cold including the food. We have stayd there before and were treated much better. The first desk clerk should not be working there. He does not know how to treat people"

"The staff was extremely helpful with directions and the security after hours were very professional in making sure “quiet hours” was met for all guests! "