Valparaiso Hotel Guide - Plaza Mena hotels in Valparaiso, Chile.

"I struggled with this one. The staff were great, the bed, albeit a little soft, was quite comfortable. Linens were nice. The breakfast was quite good, The reason for 2 stars is only due to almost NO HOT water. We booked a 3 night stay in a deluxe room on the 3rd floor. #5. I was only able to have one shower with some hot water. My wife boiled water in the kettle and tried to clean up in the bathtub. They do say it takes five minutes for the hot water to come, but there was essentially no pressure (only an trickle) and throughout our stay with the exception of one time, hot water never came. We tried early morning , afternoon and evening to take a shower. It’s too bad because there’s a beautiful bathtub in this unit. I spoke to the staff a couple times about the issue. I heard it’s a common issue. I do you like the hotel, the view from the roof and our room, the staff…however, having a shower and getting cleaned up on a daily basis is important. "

"Loved our stay here! Fabulous staff, delicious food (pizza and breakfast), stunning views, comfy beds - what more can be said? Book it!"

"Staffs and services are good, no issues. Breakfast is good, lots of choices. The only gripe is the location. Yes, it's central, close to everything. Walkable distances to all attractions, grocery, foods, buses. But may be that's its curse, close to downtown, shady neighborhoods. Front door needs to be unlocked by an inside staff for you to get in (oddly, all day-n-night). One time I was locked out since the desk staff was nowhere to be seen. May be that's just everywhere in Valpo, not just the hotel? Disappointed that a seaside town left so bad of a taste for me."

"Everything was perfect."

"It was clesn, but, no tv was odd for me. And having to bring own towels. I did not expect. Guess i expected the basics. But, all good. It was spacious. Also, no microwave. Host was helpful and friendly. Also, brought up the hot water issue. None at all sometimes. Couple day just skipped the shower, wash face brush teeth and go. Sometimes hot water in shower but would turn immediately to cold with no warning. She will have someone look into it. She said that shouldn't happen as the unit has its own heater tank? Oh well we survived. I quickly realized wash your hair first and get it rinsed. No fun if water runs cold. Maybe i am too soft?"

"This place is a gem! The wind can be a bit jarring but the panoramic veranda was incredible, the owner is a very sweet man and the decor was super cool :) take the funicular if you don't want to climb a million stairs!"