After traveling through the Northeast for 7 days and staying in 6 hotels/cabins/B&B, we so were excited to end our finish our trip with a few nights at the cottage. When we arrived, all the doors were open and the house was full of flies. We were notified two days before arrival that the washer was needing repairs, and a technician was scheduled for the day after our arrival. The washer was not repaired, along with no contact from the property manager. We had to spend one day of our stay at the local laundromat washing all our clothes from the beginning of our trip. And, we did not have the ability to wash our towels during the stay. Again, no response from the property manager. I reached out to Vacasa and Vrbo both with no response. On a side note, I did not realize the property did not have any air conditioning, not even window units!!! They provided 4 fans for the entire cottage which was not nearly enough to cool the spaces. This was my error in booking, but I want anyone else booking to be aware!!! The master bed room bed slats were broken and the mattress sunk in many spots. The only full bathroom is on the main level and it is very small. The shower is so tiny you can not turn around while in it. I requested a refund of one day's rent due to the loss of the day spent doing laundry in town. I don't think that is too much to request for the misery of the heat we endured, the musty/stale smell of the cottage, sparsely stocked kitchen, all the flies upon arrival, and no washer.