Soquel Hotel Guide - Poetic Cellars Winery hotels in Soquel, United States of America.

"Front desk assistant was very friendly and helpful. Very spacious room with wonderful bathroom. Covered parking is a plus"

"Yes"

"This was a very nice hotel. The breakfast coffee and pastries were very fresh and good. The restaurant was good and the help in our room was good too. I liked the location - fast to get anywhere. "

"Quiet and near all the places we wanted to visit. The bar at the hotel was great. "

"Dirty, wrappers on floor of room, hair in bathroom"

"Upon arrival, the service started off well. The gentleman at the front desk informed me that if I became a member, I would be able to check in early and receive free parking. Based on that, I decided to sign up. I was given a parking pass and we dropped our belongings off in the room before heading out to the board walk. First impression of room wasn’t delightful but we were in a rush. When we returned later that evening, I was able to examine it more closely—and that’s when things changed. The room did not feel clean at all. There were what appeared to be ketchup or possibly blood stains on the wall, along with noticeable dirt marks. Even worse, we found a gummy bear in the bed, which made it clear that the sheets had not been properly changed. That completely turned me off. I felt uncomfortable the entire night and barely got any sleep. Bracelet in chair. I brought my concerns to the front desk. Initially, I was offered free parking, which I already had, along with a $40 breakfast credit since I had become a member. Eventually, they refunded half of my stay, which I appreciated. However, I later realized that I was still charged for parking—despite being told it would be free. The hotel’s entrance and overall appearance are nice, but the cleanliness of the room was unacceptable. It honestly feels like the cleaning service needs to be reevaluated. There needs to be more pride taken in maintaining the rooms. At this point, I don’t feel like going through the hassle of cal"

"Everything is great but we arrived in our room with long lizard in the bathtub."

"Nice room for my stay"

"This place was great!! The location is beautiful, the property is magical, and the host was incredible. I can already see trying to come back again sometime during warmer weather to fully enjoy the outdoor areas and the pace by the creek. "