Pointe Croisette Hotel Guide - Casino Hotels in Pointe Croisette, Cannes

"I recently stayed at this hotel in Nice, France, and unfortunately, my experience was very disappointing compared to what I expected from a 4-star property. Pros: The location is excellent—just a 5-minute walk to Place Massena, with a Monoprix store conveniently located across the street. Cons: I had previously stayed at this hotel in October 2024, and the difference now is like night and day. Upon arrival, we were checked into a dirty room. All shelves and tables were dusty, and the floor and carpet rack were visibly unclean. The fridge barely worked—it was only good enough to keep chocolate from melting. Because of this, guests were storing their food in a shared fridge in the hallway. We stayed for 9 nights, and the bedding was only changed once—on the night before our departure, which is completely unacceptable for a 4-star hotel. The carpet in my room was never vacuumed during our stay. It was so dirty that I didn’t feel comfortable walking on it barefoot. The housekeeping service was also very poor. We would leave towels on the floor in the morning as instructed, but when returning around 6 p.m. to shower and get ready for dinner, the towels were still there. I had to go to reception myself and exchange dirty towels for clean ones. The hotel advertises free coffee and tea in the hallway, which is technically true—the machine and tea bags are there—but there are no cups available to actually use them. Overall, this stay was extremely disappointing"

"Beautiful hotel , and we booked a sea view with balcony , the room was excellent , especially the view .The trip could have been enhanced if there wasn’t an additional cost for the hotel pool . The staff were charming and the bar staff were excellent. Would definitely recommend as perfect location."

"The room was great, nice and big. We had a small patio space off our room, a stocked mini bar for an extra cost, and a bar in the hotel. Amazing location, everything was walkable 20 mins to the train station but worth the walk to see the rest of Nice. The staff was very fiendly and helpful as well. "

"Excellent hotel!"

"Great location and service- enjoyed our stay in Nice"

"Excellent location and top notch service! Professional and helpful customer service. They also have an amazing breakfast buffet!"

"My room was quite small and very hot when I checked in, no air conditioning si I had to keep drapes drawn. My travelling companion had problems with water in bathroom on two days of the four we spent there. Breakfast was fine except no freshly squeezed juice and instant decaffeinated coffee. Staff all very pleasant and helpful to us, thank you."

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"The breakfast buffet was excellent with make to order eggs.The restaurant’seen’ was the highlight with fantastic sea views and a warm ambiance."