Pointe Michel Hotels

"Our stay to help celebrate a birthday party was made spectacular by staying at Ocean Oasis Hotel. The rooms were modern, beautiful and clean with excellent views of the pool and ocean. The staff was amazing with A- class service. Everyone was smiling with a reserved courteous customer service which is RARE these days. The breakfast was both true to the island flavors while also adding international choices. They have a great location and offer airport pick up and excursions. This was the best choice for an EXCELLENT HOTEL!!!!! Mr and Mrs Patterson Jno Baptiste March 2026"

"I thoroughly enjoyed my stay at Villa Copthall! The service was exceptional! Many thanks to the great staff who took very good care of us. I will miss you all. I hope we can meet again! Additionally, the location was very serene. I loved the coziness of being tucked away between the mountains…yet, the hotel was not too far from the capital, and many attractions! My only note to mention was that we saw that breakfast was included in the price. When we checked in, we were told that part of the breakfast (fruit and a drink I believe) were complimentary. However, I was really impressed and grateful that the staff cooked meals to my liking, and even adjusted the menu on occasion. Overall… Great staff! Great food! Great service! Great location!!!"

"Beautiful hotel and views"

"The staff was very nice and helpful. My room did have issues with no hot water. The hotel has a nice view of the water and there is a restaurant next door. "

"The grounds are stunningly beautiful. Almost worth 10/10 in itself but a couple of things are below par. The pool area is neglected and needs some investment, eg new lounger cushions that can withstand the rain. The food is hit and miss. Breakfast generally very good but a bit chaotic. It really lacks attention to detail by some experienced food and beverage eyes! Although they reply to all ratings it seems to me no actions have been taken regarding some complaints. Eg I still got plastic straws!"

"The rooms are beautiful! We loved the patio and the view. Gorgeous. The food on the first night was almost inedible: we sent back the mahi mahi (I think that's what it was) because it was so rock hard/overcooked that it wouldn't chew down. We then ordered the pizza: the dough was so soft and uncooked that we just ate the toppings. We then started simply eating away from the place. On our final night, though, they were doing a barbecue and it was absolutely fantastic. We wonder if we just had a bad dining night. The other thing that happened was that my 82-year-old mother and myself were walking down from our cabin and one of the hotel staff, driving a golf cart, actually honked at us to get out of his way as he sped past us. My poor mother jumped into the drainage ditch, and nearly lost her balance. When we brought it up to management, they knew exactly who it was, which kind of bothered me because they knew he was a risk already. They offered us nothing, no drink, no note from the manager, nothing. In the end, we did love our stay. "

"I booked a 10-day stay over Carnival (MasDomnik) at Pinnards Mountain Resort, and it was such a refreshing scenic escape. The mountain views and peaceful atmosphere truly gave that relaxing “getaway” vibe while still being close enough to enjoy the festivities. The shuttle service was a great option to take advantage of, making getting around much easier. The swimming pool was lovely and very well maintained, and the complimentary pool toys were such a thoughtful touch. The restaurant/bar is convenient, and you can pre-order or enquire in advance about opening times, which was helpful for planning. My room was adequate, clean, and felt safe, there was night security present and staff on site, which gave extra peace of mind. Communication via WhatsApp was really helpful and made everything smooth from booking to check-in. All the staff were professional, friendly, and very accommodating throughout my stay. I would definitely consider another stay in the future. Special shout out to Ms Warrington for the support when needed. "

"Staff were extremely friendly and helpful. "

"Resort was beautiful! Rooms were clean staff was friendly and helpful . Restaurant upstairs by the pool was delicious! The ONLY problem was the road to get up to the resort itself . A taxis worst nightmare . I got charged extra for every taxi I took JUST because of the road . They all informed me that all taxis forbid the road that’s how bad it is . Just a heads up if I would’ve known I wouldn’t have booked because it was stressful . Other than that great stay !"