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"Stayed one night at Tuakau Hotel. Found blood spots on our sleepwear and later developed bites consistent with bedbugs. We raised it with the hotel, but they did not engage meaningfully or offer a proper resolution. Very disappointing hygiene and customer service. "

"So clean and excellent service and l can see the airport parking. "

"Okay for a night if you need to stopover."

"Great secure parking, clean room, friendly staff, close to shops and food."

"Clean rooms"

"Chairs were dingy"

"Good"

"Booked three bedroom apartment. Was nice and clean. Perfect for our one night stay and in a safe area. Would stay here again."

"The staff member that checked us in was lovely, talked to our child and asked questions etc very nice :) Room was adequate for what we needed to for this stay, however we only received 2 towels for 3 guests we made it work as we discovered it so late in the day evening to our travel plans. Clean and tidy, sheets clean but stained unfortunately, but would stay again. It rained a few times and there wasnt a dry way to get up to our room but this was not a deterrent. Air con worked amazingly, tv was also adequate. There was quite a lot of rubbish and mess about the puside of the rooms and bushes/carparks surrounding but the rooms were fine. Good shower however no extractor fans so it did get quite muggy when we used this"