Polhena Hotels

"Rooms are small, half the size of other 5 star hotels. Bathroom is tiny, hardly any space. Hot water tends to run out after 10 minutes. Very unusual for a hotel of this reputation. Expedia also promised a $50 voucher for VIP access when I purchased the room. The hotel said this was not communicated to them, and Expedia said they cannot honour after I arrived at the hotel. Won’t be booking with them again. The only good thing was the beach was close to the hotel and easy access. Staff were excellent and very friendly too "

"Our room was on the third floor with an amazing view over Mirrisa beach. The hotel is up a steep slope with quite a few steps and no lift. I loved the hotel design features with interesting lighting and features of older buildings. Breakfast is a la carte but with plenty of fruit, 1 slice toast 1 cake and a choice of hot food eg omelette. The pool is lovely but there are a limited number of beds. It is a 5 minute walk to the beach with plenty of restaurants, bars and sun loungers. Unfortunately there is a building being built right in front of the hotel blocking the sea view for the lower floors and the restaurant. This was quite noisy and drilling did disturb the peace. It's not clear how high this will end up but if you want a sea view from your room choose the highest floor. "

"Relaxing"

"clean room, good staff, amazing view"

"Paradise!! Thanks to the amazing friendly team. This is a gem worth visiting "

"I was very unhappy with this accommodation, which we paid £200 per night. On arrival the hotel staff and checking was very nice, our room was on the fourth floor via the lift and very, very steep stairs to the room. The bathroom was awful totally open to the outside world view with plastic curtain which kept blowing around in the wind, when you were trying to take a shower. This wasn't shown in photo's on your website or mention in the description to this room. Also no desk in the room, or balony table and chairs. However, we complained about our dissatisfaction on the first day, On Monday we had enough and decided to leave with despair of paying £200 per a night, for a terrible room. We didnt even want to have their breakfast, worried that we would be disappointed with that as well. The Manager said he would refunded us for the full cost, but there wasnt anything in writing."

"Room and bathroom were great. The staff were excellent. Pool was OK, lounging area a bit small. Restaurant downstairs is overpriced."

"Yes"

"Great room, only issue is that it's close to the main road so the front (deluxe) rooms are a bit noisy."