Pombia Holidays

Good communication with hotel for organising parking and a later checkout on our last day. Parking at the hotel was close by. Check in was smooth and all staff at the hotel were very friendly and helpful. Lovely large room with balcony and sea view. Our room was clean and tidy with a large comfy bed, air con, fridge, hairdryer, towels, robes, slippers and toiletries in the bathroom. Breakfast was included in the price and very good. Close to shops, restaurants and beach. Overall, we really enjoyed our stay. Thank you.

Gorgeous hotel with wonderful staff in a lovely village full of charm and delightful restaurants and bars.

This hotel, like many others marked as “VIP Access,” offers no real benefits. Despite clear upgrade availability the night before check-in, we were told nothing was available once we mentioned VIP status—a recurring pattern where upgrades are consistently denied using vague excuses. If a non-VIP guest wanted to pay, I’m certain a room would have been available. There was no recognition, no perk, no welcome amenity—nothing. Even after raising the issue with guest relations, no effort was made to address it. Additionally, the advertised valet parking doesn’t exist and isn’t needed—it’s just misleading. This feels more like a marketing trick than a real program. I strongly urge you to review and remove this hotel from the VIP Access list.

Beautiful salt water infinity pool, the view was fabulous. A great deal, the room and grounds could use some care, peeling paint, weeds, etc. the staff did not know about local weavers on the island. I tried to find them while I was there, but later on the plane found an article!! I would suggest tours of the local area through the front desk.