Holiday Homes in Pompton Lakes

"Horrible experience and stay. Booked a 2 queen bed suite as advertised on hotel.com only to find out the hotel doesn’t even offer. Only double beds that were extremely uncomfortable. Front desk staff was rude and unapologetic "

"Didn’t eat breakfast "

"The stay was horrible. The food was trash the staff was not very friendly almost everyone was Hispanic and spoke Spanish I asked for a late checkout and was told I have to come back to the front desk the day of my departure. I called the front desk the morning of my departure just to be told “he would call back” no one called back. One morning I was working out and the treadmill wasn’t working told front desk they stated they would send someone. When he came over all he did was un-plug it and plug it back in; none of the buttons operated properly and the belt did not move Would not recommend at all convience for traveling to mall is about it if looking for comfort and quality of staff would not recommend "

"Good experiences "

"Nice staff, clean rooms, spacious and close to nyc. Would come again even the room was outdated and the pool was closed for service"

"Hot tub not working, the water was warm. The room furniture was in poor condition/damaged(I have pictures). My husband and I were very disappointed. We expected better considering the name Doubletree. The room had a very uncomfortable smell coming from the AC unit which became stronger when you turned it to a warm setting. My husband wanted to ask for another room, however I didn't want to go through the hassle considering we were only staying 2 nights and planned to be out most of the day. Very disappointed. I gave it a 3 stars because the hotel overall was clean and staff was friendly "

"Clean place and good breakfast"

"This property seems to have undergone a recent renovation. Rooms are modern, clean & decent sized, cleaned daily. The staff are friendly and helpful. The location is a little tricky, it's safe but right on a very busy highway, there's a target about a 10 mins walk. There's a bus stop a block away that would take you to NYC in just under 20 minutes, no pavement though, so if it's raining it could be wet & muddy. Property may pass as 3.5 star or 4 star boutique hotel in the city! Highly recommended. "

"Staff was friendly and attentive. Room was clean."