Ponta Delgada Holidays

Overall, the hotel wasn’t a 5 star hotel experience by any stretch. Parking in the hotel isn’t convenient and isn’t included. For a five star hotel I would expect this to be included. The showers are ridiculously small, there are no hooks to hang your towels and the dinner buffet wasn’t great. I would rate this hotel a 3 to 4 star. The only good thing is its convenient location and breakfast. The staff were friendly at least. I would also expect more fun activities that wouldn’t include a 8 euro charge for an hour game of pool. Overall, I would not recommend it if you are expecting a 5 star experience.

Faburlous sea views from close up. If you sleep well with the sound of waves -- can't beat it. Very convenient for short walks to restaurants and a grocery right next door. Breakfast buffet was exceptional. Staff were very friendly and professional. It's hard to think of something we didn't like, but perhaps it would be people slamming doors in the early morning. (Perhaps soft-close mechanisms?)

As mentioned tovthe staff, ooms seem to be missing a light or two; they seem dark. I was told that was done by the designer. Seems odd especially with purplish colors on the wall. Also, the doors to the room close very slowly. Sunce my flight was later in the day, I did like that i could use the amenities and parking after my check out. Finally, i forgot to take a picture / mention to the staff, but there is some wall covering missing on the upper part of the wall in the bathroom. You can see the electrical when laying in the bed.

The property was clean, convenient location walkable to funchal main areas, view from room was 6* if you want an ocean view you wont beat it. Bed was comfortable and housekeeping were great. Cons: it is very plain and sterile. There is not personality or atmosphere. It does not feel like 5*Luxury, other than view I would rate it more of a 2.5 star. The food was okay, buffet didnt really have much change so it became very repetitive after a while and we ended up spending money to eat out. The grill restaurant was awesome.

Amazing location, relaxing and perfect for a few rounds of golf…staff brilliant