Pontecuti Holidays

Brief visit hotel was perfect

What a beautiful hotel in the perfect location! We were right above the cliffs overlooking the sea. The steps to go down to the sea were right next to it as well. Everything about the hotel portrayed comfortable elegance--from the entryway to the living room area to the pool to the room itself. We loved that we had access to a small terrace with a large window. In the morning I opened it all to the most beautiful view of sparkling quiet water. Spectacular! The amazing array of food for breakfast was delicious. We're hoping to come back and stay longer another time!

The hotel room was pretty tiny for a family of 4 (Two kids and two adults). The breakfast was good - but felt like that the staff was not very attentive to us at all (We believe this is because we are English speakers only - we tried a bit of Italian). I think the biggest surprise was the kids club that is advertised. This is not your typical resort kids club where you can leave kids for an hour in the afternoon - this is merely a hobby club where you must supervise your children whilst playing with the staff. Of course do not mind being with our kids but having an hour or so a day to be able to truly relax is something important to our vacations. Because our children did not speak Italian, they were unable to use the club. Upon checkout, a bill was presented to us for 80euros for usage of the kids club - the front desk was friendly and removed it when I explained we did not use it - but still worth reviewing before you just pay! The Lunches and Dinners were all extremely repetitive - same pastas for lunch daily - got very tiring. I know the hotel star rating is different in Italy but to an American the 4 star rating is not comparable to 4 star hotels in other parts of the world. Some how the dated feeling in the hotel is semi charming, but the price tag for what you get do not equal each other. next time I would try a more family run place on the beach.