Search Town Houses in Pontelongo

"We booked a 6 guest apartment in the San Polo area that was supposed to be part of the Palazzo San Lucas. Extremely overpriced, ($600 per night). Poor maintenance, zero amenities, the TV remote was missing and no one came from the hotel to provide one once reported, It was a cold night and the heater did not work. It was not clean enough, although the bathrooms were clean, there were spider webs hanging from the ceiling at the living room and kitchen area. The painting on the wall was peeling off, the finishes were poor, the curtains old and not very well put together, the bed sheets provided were not thick and fluffed, It was also noisy, you could hear the neighbors flushing the toilette and walking. … everything about this place looked cheap. Not the experience we were expecting in Venice whatsoever. We trusted the wonderful reviews from Expedia, but in this case they were not accurate. So please pay attention to the room you’re booking, apparently they are not all at the same level and not in the same area. The images posted don’t match what we found at the hotel. This option was extremely disappointing and over priced. I wish we could get some type of compensation / refund, we felt completely scammed by the hotel. I don’t recommend, stay away from it."

"Staff. It friendly at all"

"Air climatisé pas fonctionnel pendant 2 jours. Une chance que les fenêtres s’ouvraient."

"The property and staff were nice. It was a little further out than expected, but it was a 20 minute tax ride from the airport. The staff offered to call a taxi for us and stated it would be 90 euros for the 3am ride. However, when the cab driver arrived, he stated that was for the cash price and charged 107 euros on our credit card. We should have gone with uber as the rate we got offered was for 90 euros."

"Clean room. Great breakfast. Perfect location. Would definitely recommend and I’ll be back!"

" Great location, clean and bed comfortable."

"Nasty little man one morning at the desk. Older, sour. The rest of th time front was staffed by helpful professionals. Property is very old but well maintained. PLease note: the Amadeus is right on the main drag from the train station. These is howver, a nice little garden at the enter of the property. Very convenient if you're using Venice S. Maria station."

"Loved this hotel! Great location, wonderful staff, and fantastic breakfast. Our room overlooked the canal, and it was such a delight watching the gondolas. "

"Nice hotel"