Pontelungo Holidays

Very attractive location . Great front desk stuff especially Tara and Franchesco . Very good brekfast and walking distance to the main street plaza and harbor.

Absolutely an amazing stay. Very charming and well kept. Essentially a resort with a palatial feel. Loved walking the grounds and relaxing. Excellent restaurant, breakfast was included. The setting is quiet and beautiful. Will book again.

Quiet and safe off very busy street.

Good location near an easy-to-find piazza and it's minutes away from the bustle around the very popular Santa Maria del Fiore. It's also really close to the Palazzo Vecchio if you want to visit the Uffizi Galleries. No need to get a cab from the train station: it's a 5 minute walk with your luggage. The hotel is great for first time visitors to Firenze.

The staff were nice and some were just doing their job. Shout out to Camila at reception and David the doorman who were very helpful and pleasant all throughout our stay. The room is decent but for the price we paid, I had expected more. The breakfast is decent but lacking as well. I think they are short handed for the amount of guest they have. Every time we go there for breakfast, they alway run out of some food and don’t refill them right away. Again, for the price we paid, we expected more. The location is very central and so close to th train station once you figure out the direction to the square. It is literally so close to the duomo, academia, etc. So close to everything and have a lot of restaurants nearby but I would avoid il Santa Maria ristorante which is across the hotel, so overpriced and didn’t meet expectation. In short, we would go back now that we know what to expect especially because of its location.