Pontès Holidays

The property itself is fine and it’s very convenient 1 minute walk to the station. Not in a great area though.

Perfect place to stay if you want to enjoy the Provence Markets and Aix has a huge one. Great location, friendly staff. We didn't do the breakfast so i can't comment. We ate at the restaurant and it was very good. Rooms were well appointed and the hotel is well maintained. We would absolutely stay there again on our next time in Aix.

Disappointing Stay – Only the Location Delivers The hotel feels tired and dated, and the decor is confusing—almost as if several design ideas were tested but none fully committed to. The rooms are quite small, and our balcony door didn’t close properly, which made soundproofing virtually nonexistent. This became especially problematic at night with all the street noise and a nearby festival that went late. Service at the front desk was underwhelming. Most staff seemed bothered by basic questions, with the exception of one older gentleman at checkout who was courteous and helpful. The one standout is the location—right on the Vieux-Port, within walking distance of excellent dining and the charming Le Panier district. Unfortunately, that alone doesn’t make up for the other shortcomings.

Staff was super sweet and uograded me to a room overlooking the port of Marseille. Also made me an itinerary for places to visit. The room was spacious, clean and with a great view. The location is also ideal to walk around to all the major landmarks, lounges and restaurant. When back in Marseille, will definitely stay there again.

Great location. Rooms were clean