Pontoosuc Hotels

"Tv didn't work in the first room we were in so they moved us to another room. The hot tub wasn't working which was originally the reason we chose there hotel but since it was my daughter's birthday and she wanted to swim we stayed. Also the pool was really cold and the exercise room was pathetic. "

"When I arrived it was only one staff who was over worked. You could see that he was overwhelmed. When I checked in got into to my room it wasn't cleaned, bedding on the floor no trash bags in the trash cans the room a mess. Then when I reported it was more like "let me see if I can upgrade you, the upgrade was going to be a single and a roll bed- not an upgrade!"

"The staff were amazing. The location was perfect for our activities, within walking distance to many of the attractions we were going to."

"A very dated room The towels were like sand paper on your skin Not impressed at all for the price."

"Clean room. Breakfast was warm. Kids loved the pool."

"Great staff. Better than average breakfast"

"I had never stayed at a Cobblestone hotel prior to this, and I was pleasantly surprised. It met my expectations in every way, including cleanliness, ease of parking, nice open lobby/breakfast room and pleasant staff. Becky checked me in and gave me great information for our stay in Fort Madison. This hotel has a washer, dryer facility, coffee and cookies in the lobby which are nice small touches. Their accessible bathrooms were very good. The room size is very average, but it has all the amenities like a fridge, microwave, desk, and coffee maker. If I was in the area again, I would definitely stay here."

"Horrible! Found a live bed bug crawling! Front desk came to the room, picked it up with a key card, then proceeded to toss it out into the hallway. When I caught him doing this he acted as if he stepped on it and killed it. I immediately told him I was leaving the property. Requested a refund and was told a manager would be contacting me. After a week, they decided they would not give me a refund but 50% off my next stay! Unreal! Do not stay here! "

"We were able to find a parking place right in front of the hotel. There weren’t very many places to shop at, probably because it was not the right time of the year. We came during our school spring break. That was April 3 time. I just wish there were more places to eat around the area. Or maybe a breakfast being served downstairs in the barbecue place. It was a cute hotel."