Port Costa Hotels

"Everything was wonderful! The check in staff was friendly, the manager was understanding of our situation, the room was super clean (had to unplug the air freshener as I am sensitive, but it smelled good) the fresh cookies were really good and made us feel special, the hot tub was clean (and I am very picky about that that I actually got in) and it was a perfect temperature and relaxing, the morning breakfast was good and varied and our checkout was smooth! My husband and I loved it and will definitely come back anytime I come to Napa! Many thanks and blessings to all at the Elm House! : )"

"The check in man was so great! I wish I got his name. But so welcoming and lovely, definitely best check in experience. Rooms were cozy, large bathrooms. Super central to everything. Great place to stay in Napa."

"Great location"

"I had a great eleven day stay at this hotel. Being on the less expensive side, I was worried that it might attract noisy guests and be understaffed, making their jobs difficult. This hotel was nothing like I expected. All the guests were quiet and respectful and the staff was plentiful, kind, and patient to an admirable degree. For instance, my first room was not acceptable and the front desk staff person was incredibly patient as I looked at different rooms and he worked with me with complete understanding and kindness until we were able to find one that met my needs for an eleven day stay. The service that I got at the hotel from all the staff bespeaks of excellent training and good management. My only complaint was that it is decorated in "prison tones," with the rooms being painted a drab khaki-gray and every single design element also being a flat, depressing grayscale. Would love for them to go for a white and bright motif with splashes of color, that so many people prefer."

"Wish we had more time there . "

"Everything was perfect...the room was clean and big and had good views...the breakfast was really good as well..."

"great amenities"

"Staff and the room were all great except sirens woke me up in early morning. It’s better to get a room away from the street. "

"Great mom getaway with fantastic amenities. "