Shortened our stay
Pros: Courteous staff, nice array of breakfast & snack items in lobby, in room fridge & microwave, 2 free bottled waters, clean overall, accommodated my request to shorten stay easily at 5a
Cons: The towels were thin and on the small side. There were only 2 sets of towels although I indicated 4 travelers. When we requested more for our hair & bodies for the rest of our stay, they said we can get more at the front desk (rather than bringing to room) and only had 2 more. Also they stated that they do not provide towels for the pool and apologized for the inconvenience. The bathtubs had no stoppers, which is ok if your prefer showers, but my youngest child prefers baths. In the middle of the night, the toilet stopped flushing.
Old fashioned touch tone phone, very low volume so hard to communicate.
Although the floors (perhaps laminate hardwood) look nice, the sand from the beach remained on them and was uncomfortable to step on and got into our sheets.
The double deluxe room was advertised as queens, but seemed more like full size.I usually sleep pretty soundly at hotels but the bed was firm and uncomfortable to me. I awoke around 3a and started thinking about checking out early. Although the ac initially kept the room cool, I woke up hot. My husband and kids slept soundly though.