114-116 Saddle Road, Maraval, Port of Spain, Trinidad
Reviews
7.0
Good
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I liked the fact that he security showed himself whenever we came in late at night. Facilities was very quiet. Driving in and out the parking lot was not challenging.
Clarke
Stayed 3 nights in Oct 2018
Response from Winnie. on 23 Oct 2018
Thank you for your feedback, we will share with staff.
8/10 Good
Juliana
3 Apr 2017
Liked: Cleanliness, staff & service
Our stay at Monique's
The room was good for the purpose of our trip however, they may want to consider amenities such as, coffee/coffee pot in the room, shampoo & conditioner. Also the phones were not open for us to make a local call. In addition, they did not have available toothbrushes and so on. I will say that the view of the mountains was lovely, the staff was friendly and courteous. We loved that we can get drinks available for purchase. Overall a good stay
Juliana
Thank you for your observations and we will look into your suggestions.
The accommodations in the room were terrible. The bathroom was very smelly and resembled a public restroom. They were no complimentary toiletries provided. The linens on the beds were rarely changed. The towels still had stains and lots of hair remaining on them. The breakfast service that was offered was very lack luster. Not enough food was provided and options were very limited; not worth the money. The only positive about my recent stay here was that the staff was friendly.
Verified traveller
Response from General Manager on 24 Jan 2017
Can you please indicate when you stayed at Monique's. We offer a complimentary Continental breakfast. Our toilets in no way smell or look like a public rest room. We change our bed linens every two days. Our apologies for any stains on the towels, this we will look into. We have never offered additional toiletries.
Overall, our ( a family of four) stay at the guest house was good. The downside, however, was the wireless service, which needs to be upgraded to high speed, lack of HD television, and no microwave in the room. Nevertheless, I would recommend others to stay there because of its comfortable accommodation and great location in Port Of Spain
The individual patio style rooms makes you feel like home. The staff was friendly. They allowed us to check in before time since our flight was very early.