Portel Hotels

"The hotel was greatly overvalued/overpriced and unless you are a convention crowd I would not advise a couple to go there. The food was pedestrian at best and the wait staff was unable to answer how the meal would be prepared. As a result I received a meal I would not have ordered if it were accurately described. I should have sent it back. In the rooms you pay if you use expresso pods and still water. The bathrooms are small and tight (difficult to maneuver in the shower.) The rooms are far from reception and to carry luggage/packages with stairs is difficult to deal with. To be fair the rooms are large, albeit dark. The bed was comfortable. The internet was intermittent and unavailable a good amount of time. The two days we were there we could not use our balcony patio due to repair cranes used to clean the roof tiles and to repaint being adjacent thereto. The property is about 10 minutes from town by car and there is nothing one can reasonably walk to from there. That said, the adjacent church is very beautiful and my visit to it was the highlight of the stay. It was our last hotel on our two week visit to the country and easily the one we wish we had not booked."

"Great property, great breakfast, wonderful room, comfortable bed, excellent staff, excellent location!"

"Staff efficient and friendly enough at checkin. Room perfect for one night and comfortable bed. Good range of channels on TV in English & good wifi connection. Room could be inproved with better black out curtains/shutters and coffee machine being located in different spot (small things). Room was nicely minimal and fresh. Lovely big sink in bathroom but moisturiser woukd have been nice. Traffic noise noticeable in the morning. Buffet breakfast exvellent."

"Dirty bathroom. Very hot room with inadequate AC. No breakfast even though we booked breakfast with our room. They had no record of it and blamed it on using Expedia. Said we shouldn’t have used them and that is why we didn’t get the breakfast. Beyond disappointed. Waste of time and money. Zero stars! "

"Beautiful place right in the walled city. Very comfortable and super helpful staff."

"Great hotel close to the FlixBus station and the city center."

"Clean room, but the website photos do not accurately depict the hotel's age, poor condition, and general unattractiveness. Staff were unhelpful and unfriendly, and the Wi-Fi kept dropping, so we had to use our own data. Shower pressure was good, but the tub didn’t drain, and water leaked onto the bathroom floor."

"Excellent location close to sites, friendly and helpful staff, convenient parking, quiet hotel. Only negative, beds were quite firm. We enjoyed our stay"

"The hotel is ultra modern, almost to an extreme. It sits on a very busy corner with lots of traffic and so is noisy. We would not stay again for this reason."