Pestana Group hotels in Portimão, Faro District

"We liked everything "

"My room had a beach view breakfast was perfect "

"brekfast was good and very welcoming by stuff, spa nasty, very dirty, the only bes thing about this property is the beach, it has the best beach view. facility never ever a 5 star never never, not even a 3 star, very old dated furniture in the room, nasty rooms, tiny nasty showers like a refuge camp, outside patio by the otdoor pool you can easy fall down from old deck wood by walking, stuff perfect, beach perfect, breakfast good. the rest is very poor"

"We had issues with our safe. After asking for it to be fixed multiple times, someone finally came 24 hours later. Our fan started working randomly one of the nights, from 23:00 to 02:00, we were unable to turn it off! For an all inclusive 5 star hotel, there werent many food options and even when we came to eat when the restaurant opened, the food was lukewarm / cold. We had pork steaks one day that weren't cooked properly, which resulted in food poisoning...not nice at all - we lost 48nhours of our holiday due to being unwell. We ended up eating outside of the hotel on several occasions due to the limited food options - which we had not bugeted for! The reception and restaurant staff were all very friendly - the main positive of the hotel! The lights/ lamps in the restaurant fell on 2 occasions, just missing guests. This is an expensive hotel for what is offered."

"Room was clean and tidy nice view over the beach "

"This hotel can barely be considered a hotel. It’s a 5 star ++++ experience where everything from the staff, food, amenities and location make you feel like a VIP all day long. It is located on a busy touristic strip, but once you cross the iron gates, you are cut of from the rest of the world and transported into absolute luxury. Simply perfect. "

"Mattress was poor very poor"

"Staff was very polite and helpful , our room was very spacious , with a mini fridge and our room was cleaned and with fresh towels every day Would definitely recommend to family and friends "

"Clean room, food very nice, staff friendly "