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Reviews of Inn at St John Portland In-Town

2.5 out of 5
Inn at St John Portland In-Town
939 Congress St, Portland, ME

Reviews

9.0

Wonderful

Rating 10 - Excellent. 650 out of 1002 reviews" "
Rating 8 - Good. 228 out of 1002 reviews" "
Rating 6 - Okay. 57 out of 1002 reviews" "
Rating 4 - Poor. 38 out of 1002 reviews" "
Rating 2 - Terrible. 29 out of 1002 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this Inn! Our stay was at the beginning of May, so before peak season. If you are not able to walk up stairs, definitely let the staff know when you book. We were on the second floor and there are no elevators (which didn't bother us), but if you had a difficult time with stairs, make sure you stay on the first floor. If you book during peak season you may not be able to park in the small back lot, but there is more parking across the street, which the hotel staff explains to you when you get there. This is the case with all inns/hotels in Maine if you stay downtown so nothing unusual, but good to know if you're from out of town. My boyfriend and I had a shared bathroom, which was clean and directly across the hall from us. We only stayed a night before we traveled up the coast to Bar Harbor, but I would absolutely stay here again.
Stayed 1 night in May 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet
Stayed 1 night in May 2024

10/10 Excellent

Jamie

Loved the cookies
Stayed 1 night in May 2024

10/10 Excellent

JASMINE

Liked: Cleanliness, staff & service, property conditions & facilities
They are always great
Stayed 1 night in May 2024

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in May 2024

10/10 Excellent

Brayden

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Will

Travelled with partner
Liked: Amenities
For a mid-town hotel it was surprisingly quiet. It was fairly convenient for access to the city. The staff were all very friendly. The king bed was very comfortable. Would definitely stay again when in Portland.
Stayed 1 night in May 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Was great place to stay for the night. It has some charm that other newer hotel don't have . Staff was friendly.

8/10 Good

Jen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, accommodating staff.
Stayed 2 nights in Apr 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The room was very comfortable and quiet. Staff was fruendly and helpful. Only minor problem was the shower...it was hard to find a balance between hot and cold water because the handle was very sensitive to movement.
Stayed 2 nights in Apr 2024

8/10 Good

Justice

Liked: Cleanliness, staff & service, property conditions & facilities
The room was exactly what I needed for a decent night’s sleep. The parking is a little limited, but other than that, the hotel is a quaint spot for anyone who needs an affordable room in Portland.
Stayed 1 night in Apr 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Emma

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at the Inn several times now for events in Portland and I love it! It’s super affordable, especially compared to other overnight accommodations in the area, and it’s always super clean. Beds are comfy, and the staff are kind.
Stayed 1 night in Apr 2024

8/10 Good

Gregory

Liked: Cleanliness, staff & service
The building is 120 years old and is very charming. There are only a few room on the main level, most being up multiple flights of stairs. The stairs are very steep and narrow, of course there is no elevator. Be prepared, it was a challenge to get you luggage to your room and you should hope you don’t get on the C Floor!
Stayed 1 night in Apr 2024

10/10 Excellent

Wonja

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was good ( cute interior, cozy vibes and friendly staff) except they don’t have a hot dishes for breakfast.
Stayed 4 nights in Apr 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
The service was excellent-even the Lyft driver said “ really nice people work there. you’ll really enjoy it. “ The hotel is really beautiful and charming. The Victorian decor was very well restored, and Everything was pristine. The maze of stairways was fascinating. I definitely will be staying there again when I’m in town.
Stayed 1 night in Apr 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant bed and breakfast atmosphere. Coffee and snacks at check-in a nice touch.
Stayed 1 night in Apr 2024

10/10 Excellent

Rachel

Stayed 3 nights in Apr 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and comfortable rooms. Affordable and close to any event in Portland.
Stayed 1 night in Apr 2024

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nostalgic
Stayed 1 night in Apr 2024

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities
Old Inn with charm. Supposedly haunted, did hear somethings durning the night but was thrilled that i did.
Stayed 1 night in Apr 2024

4/10 Poor

Edward

Stayed 1 night in Apr 2024

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly employee at check-in. Room was spotless and I loved the historic character of the building.
Stayed 1 night in Apr 2024

6/10 Okay

Jane

Liked: Cleanliness, staff & service
No elevator. Shared bathroom
Stayed 3 nights in Apr 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Stacie

Liked: Cleanliness, staff & service, property conditions & facilities
Check in staff were very courteous and welcoming, cookies and coffee/tea in evening were a nice touch. No breakfast person available if you have to leave early to go. Couple placed next to me, you could hear speaking/talking in your room/through the walls. Maybe offer quiet time or not put couples next to singles when there is space available-great Thai place and wine/appetizers offered within walking distance
Stayed 1 night in Mar 2024

8/10 Good

Severia

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Laronta

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Mar 2024

10/10 Excellent

Darcy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked that it was a historical inn. We'd rather stay at places that aren't a "chain" if possible. Older places have history and it's nice to learn about it.
Stayed 1 night in Mar 2024

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was wonderful. We would have liked more hanging space for our clothes
Stayed 7 nights in Mar 2024

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
We had a nice stay, it was clean and convenient
Stayed 1 night in Mar 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
A favorite and reasonable place to stay in Portland. And there is a great Thai restaurant 1 block away!
Stayed 1 night in Mar 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a real jewel!
Stayed 1 night in Mar 2024

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay in this historic hotel
Stayed 1 night in Mar 2024

6/10 Okay

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Small rooms
Stayed 1 night in Mar 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an unfortunate emergency that I had to leave and couldn’t stay. But it would have been a great comfortable night.
Stayed 1 night in Mar 2024

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Historic charm
Stayed 1 night in Feb 2024

10/10 Excellent

Elsie

Liked: Cleanliness, staff & service
An old property, but great friendly staff. Hotel warm , comfortable and convenient to city center
Stayed 1 night in Feb 2024

4/10 Poor

Abigail

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Emma

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a beautiful Victorian charm. Everything was VERY clean, beds were fairly comfortable, and it was so affordable! Will definitely stay again.
Stayed 1 night in Feb 2024

10/10 Excellent

MaSoN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adorable inn, but no elevators. Overall worth the charm and price
Stayed 1 night in Feb 2024

10/10 Excellent

Randall, Dartmouth

Liked: Cleanliness, staff & service, property conditions & facilities
Very neat property
Stayed 1 night in Feb 2024

4/10 Poor

Makaria

Travelled with partner
Disliked: Property conditions & facilities
Rundown
Stayed 3 nights in Feb 2024

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a pleasant stay here . Love the old Tiffany style lamps and Victorian vibe . Breakfast always consistent . Hands down the best value in Portland
Stayed 1 night in Feb 2024

10/10 Excellent

Kyle

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cute little inn, right next to the hospital. Easy parking and friendly staff
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2024

10/10 Excellent

Candace

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely incredible value for such a fun location- no shortage of things to do and with incredible staff!
Stayed 1 night in Feb 2024

10/10 Excellent

Chad

Since I got to Maine. This is my favorite inn
Stayed 1 night in Feb 2024