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Reviews of Radisson Hotel Portland Airport

3.5 out of 5
Radisson Hotel Portland Airport
6233 NE 78th Court, Portland, OR

Reviews

8.8

Excellent

Rating 10 - Excellent. 1031 out of 1752 reviews" "
Rating 8 - Good. 436 out of 1752 reviews" "
Rating 6 - Okay. 142 out of 1752 reviews" "
Rating 4 - Poor. 89 out of 1752 reviews" "
Rating 2 - Terrible. 54 out of 1752 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Angelica

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience.
Stayed 1 night in Apr 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Much better than last time
Stayed 2 nights in Apr 2024

10/10 Excellent

Percy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place to spend a day while waiting for your flight.
Stayed 1 night in Apr 2024
Response from Kayla Kempthorne on 29 Apr 2024
Dear Percy,Thank you for taking the time to leave a review with such positive feedback! I have shared your comments with my staff. We take great pride in Radisson Hotel Portland Airport and the services we provide for our valued guests. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town.

8/10 Good

Gordon Devon

Liked: Cleanliness, amenities, property conditions & facilities
Nothing really to report.
Stayed 1 night in Apr 2024
Response from Kayla Kempthorne on 29 Apr 2024
Dear Gordon,Thank you for taking the time to leave a review from your recent stay with us at the Radisson hotel at the Portland Airport.We are glad that you enjoyed your stay with us, and we look forward to seeing you on your next visit to Portland.Sincerely,

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Kayla Kempthorne on 29 Apr 2024
Dear Jan,We would like to thank you for taking the time to complete a review about your recent stay with us at the Radisson Hotel at the airport. Feedback from our guests, like you, are very important to us and your input helps us in our efforts to providing excellent service. We look forward to hosting you on your next visit!

8/10 Good

Carol, Battle Ground

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Location and free shuttle a plus
Stayed 1 night in Apr 2024
Response from Don on 25 Apr 2024
Thank you Carol.

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Don on 25 Apr 2024
Richard, Thank you for sharing your experience with us.

10/10 Excellent

Sherry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airport hotel but never heard the planes or traffic since it was off the beaten path.
Stayed 1 night in Apr 2024
Response from Don on 25 Apr 2024
Sherry, We are pleased to hear that your stay was not disturbed by the airplane noise!

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was large, clean and quiet and staff was friendly. I will stay here again if I need a place near the airport.
Stayed 1 night in Apr 2024
Response from Don on 25 Apr 2024
Thank you Susan, We will be here for you when you on your next trip!

10/10 Excellent

Kimberley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure staying here. Easy peezy for travels.
Stayed 1 night in Apr 2024
Response from Don on 24 Apr 2024
Kimberly, Thank you for staying with us. It is our pleasure to have you here.

10/10 Excellent

Teresa, Sherwood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff members were AMAZING! From the shuttle, front desk and restaurant.
Stayed 1 night in Apr 2024
Response from Don on 22 Apr 2024
Teresa, Thank you for the AMAZING review!

10/10 Excellent

Jeff, Richmond

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very helpful and seem to really enjoy their jobs which is quite refreshing
Stayed 1 night in Apr 2024
Response from Don on 22 Apr 2024
Thank you for sharing. I believe the team enjoys their jobs as well.

10/10 Excellent

Patrice

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desk staff and restaurant staff beyond friendly and helpful. Wish more hotel experiences could be so good.
Stayed 1 night in Apr 2024
Response from Don on 22 Apr 2024
Patrice, Thank you for the kind words and thank you for staying with us.

10/10 Excellent

randy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, we ate dinner at the restaurant and it was very good . Convenient to leave vehicle while traveling, they offer shuttle service to airport . The room was clean and comfortable
Stayed 1 night in Apr 2024
Response from Don on 19 Apr 2024
Randy, Thank you for the positive comments, we always enjoy hearing reviews like this!!

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Great!
Stayed 1 night in Apr 2024
Response from Don on 18 Apr 2024
Thank you Lisa!

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Don on 18 Apr 2024
Thank you Vincent!

8/10 Good

Frank

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Don on 18 Apr 2024
Thank you Frank!

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean place to stay. Didn’t like that we had to pay $14 to park on top of the hotel price.
Stayed 1 night in Apr 2024
Response from Don on 18 Apr 2024
Elizabeth, Thank you for sharing with us, we appreciate the feedback.

10/10 Excellent

amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly & accommodating. Enjoyed their desert options in restaurant. We chose this hotel because of the airport transportation they offered at 4:15am!
Stayed 1 night in Apr 2024
Response from Don on 17 Apr 2024
Amy, This was great to hear! We are pleased to hear that you enjoyed your stay.

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the vicinity to amenities like shopping, gas stations and the airport.
Stayed 1 night in Apr 2024
Response from Don on 17 Apr 2024
Michelle, Thank you! I think our location is convenient to a number of amenities in the area!

10/10 Excellent

Gwen

Travelled with partner
Liked: Amenities
We were there overnight for approximately 9 hours and check in went smoothly, the room was clean, a very nice hotel
Stayed 1 night in Apr 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff. Clean rooms. The shuttle service was perfect. Got a ride from the airport and then a dropoff early t the next morning
Stayed 1 night in Apr 2024
Response from Don on 17 Apr 2024
Thomas, Thank you for sharing your experience. We appreciate the feedback and are pleased to hear you enjoyed your stay.

10/10 Excellent

Robert Dale, Prescott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy shuttle service to and from the airport. Thanks!
Stayed 2 nights in Apr 2024
Response from Don on 17 Apr 2024
Robert Dale, Glad to hear the shuttle worked out well for you. Thank you for staying at the Radisson!

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Don on 17 Apr 2024
Doug, Thank you for the rating. We appreciate hearing back from our guests!

10/10 Excellent

LAURA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle driver was delightful! I’m sorry that I didn’t get his name.
Stayed 1 night in Apr 2024
Response from Don on 15 Apr 2024
Laura,We are glad to hear that you have a great experience with the shuttle driver.

6/10 Okay

KATHERINE

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
House cleaning started cleaning the room above mine at 9am and it sounded like a wrestling match. Also front desk in the morning did not know how to address problems with the parking payment kiosk. I tried to explain she should contact who ever handles or manages the machine because it was declining all american express payments. She just kept repeating to try a different card and there was a problem with my card. There is and was no problem worth my cards.
Stayed 1 night in Apr 2024
Response from Don on 15 Apr 2024
Katherine, I am sorry to hear that there were issues with the parking kiosk. I will have maintenance look into it.

8/10 Good

randy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff.
Stayed 1 night in Apr 2024
Response from Don on 15 Apr 2024
Randy, Thank you for staying with us.

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fromt desk staff was very friendly!!
Stayed 1 night in Apr 2024
Response from Don on 15 Apr 2024
Samantha, Thank you for staying with us.

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Don on 17 Apr 2024
Thank you for staying with us. We appreciate hearing from those wo have stayed with us.

8/10 Good

Patricia

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Don on 12 Apr 2024
Thank you for sharing your experience with us.

8/10 Good

June

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at the hotel Restaurant/Lounge just before they were closing and we were able to have some really good apps & a drink from your very accommodating Staff. Both were really appreciated after a full day of travel.
Stayed 1 night in Apr 2024
Response from Don on 11 Apr 2024
June, We are pleased to hear of your great experience in our restaurant! Thank you for staying with us.

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport with shuttle service which was nice when getting in close to midnight
Stayed 1 night in Apr 2024
Response from Don on 11 Apr 2024
Lance, We appreciate you taking the time to share your experience with us, and are glad the shuttle service took good care of you!

8/10 Good

Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. The restaurant was ok. Will come back again.
Stayed 4 nights in Feb 2024
Response from Don on 10 Apr 2024
Fred, Thank you for the kind words, we look forward to your next visit!

4/10 Poor

Bim

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Overbooked. I reserved a room with two queen beds months ago and got one bed and a pull out sofa. Unacceptable.
Stayed 1 night in Apr 2024
Response from Don on 10 Apr 2024
Bim, I am sorry to hear that was an issue with your room type. I thank you for sharing the information. I will address the issue with the team to ensure we do not run into this in the future.

10/10 Excellent

Gayle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all the way around.
Stayed 1 night in Apr 2024
Response from Don on 9 Apr 2024
Thank you Gayle!

8/10 Good

Dora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stuff was wonderful No much to do around no restaurants close by
Stayed 1 night in Apr 2024
Response from Don on 8 Apr 2024
Dora, Thank you for sharing your experience.

10/10 Excellent

Erik

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds clean room great shower good amenities and safe parking A
Stayed 3 nights in Apr 2024
Response from Don on 8 Apr 2024
Erik, We are pleased to hear that you enjoyed your stay with us. Thank you for sharing your experience.

8/10 Good

Carmen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice but old hotel. A little outdated. But overall, it’s good. Shopping and restaurants near by.
Stayed 1 night in Apr 2024
Response from Don on 8 Apr 2024
Cameron, We appreciate the feedback and thank you for staying with us.

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Staff at the front desk and the cleaning staff were excellent, helpful and polite.
Stayed 2 nights in Apr 2024
Response from Do on 8 Apr 2024
Christopher, Thank you for staying with us. We are happy to hear you enjoyed your stay. Hopefully we will see you again soon.

8/10 Good

jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located near the airport! Very clean with great customer service.
Stayed 1 night in Apr 2024
Response from Don on 8 Apr 2024
Jonathan, Thank you for sharing your experience.

10/10 Excellent

Norman, Centralia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, easy check in/out, quick access to PDX.
Stayed 1 night in Apr 2024

8/10 Good

Kirsty

Close to the airport with secure parking for your car.
Stayed 1 night in Apr 2024
Response from Don on 4 Apr 2024
Kristy, Thank you for staying with us. I am pleased to hear you enjoyed your stay.

8/10 Good

Carma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Mar 2024

10/10 Excellent

WINDIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kvah and Inga were very professionally friendly and assistive.
Stayed 1 night in Apr 2024
Response from Don on 3 Apr 2024
Windie, Thank you for the great rating. I will pass along your comments to the staff.

8/10 Good

craig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lake with birds was a big plus, very relaxing
Stayed 1 night in Mar 2024
Response from Don on 1 Apr 2024
Thank you Craig, I agree the view and the setting around the lake is very tranquil.

10/10 Excellent

Alena

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay for multiple nights.
Stayed 4 nights in Mar 2024
Response from Don on 1 Apr 2024
Thank you Alena! Come see us again!

8/10 Good

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities
No breakfast 14$ to park!
Stayed 1 night in Mar 2024
Response from Don on 1 Apr 2024
Tommy, Thank you for sharing your experience with us.

2/10 Terrible

JUSTIN

Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Don on 29 Mar 2024
Justin, I am sorry to hear that you were not satisfied with your experience here at the Radisson. If you would like to discuss the events of your stay please reach out to me at the hotel.Thank youDon Gibson

8/10 Good

Kari

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024