Holiday Homes in Portland

"Dear management, teach your employees how to handle situations with customer complaints AND don't leave a employee alone on a busy Saturday night. April 11th 1030 at night 4th floor, there was a middle school sports team with teenage boys that were running up and down the hallway throughout the whole entire hotel banging on doors. They were also in the swimming pool throwing the football from one side of the room to the other. There were several complaints yet nothing was done. There was no way to get in touch with the coach because the front desk guy seemed to not know or be able to handle the situation. Completely ridiculous! What if there was an emergency? How do your employees handle situations when they're there by themselves. I frequent Portland often and I definitely will not return back to this hotel."

"Parking was easy, and quickly validated as parking was in a closed lot"

"Nice gym and good business hotel."

"The hotel has two fantastic restaurants/bars that serve excellent food and drinks. The location is super convenient, right in the heart of downtown and very close to public transportation, which makes getting around incredibly easy. The only downside were the linens and pillows. The pillows had an oily, musky scalp smell that was pretty unpleasant. It would be great if the hotel could wash the actual pillows more frequently, not just the pillowcases, or replace them periodically."

"Nice coffee "

"Property was in a great location, perfect for families. Rooms were big and clean. Staff was very friendly. The only downside was how incredibly loud the water features are in the pool so if you have sensory sensitive kids, keep that in mind. "

"This place was a pleasant day and some of the front desk. People were very kind. The older man is very sarcastic, so I’m not sure if he likes his job but all the younger people are wonderful. We were hardly at the hotel because we were helping a friend in Portland but a good place to stay if you don’t want to tostay at your friends house."

"Clean, comfortable and pleasant helpful staff"

"Amazing customer service and pretty views! "