Swan Porto Alegre

Property class: 4.5

Choose dates to view prices

At Swan Porto Alegre, you can look forward to a free breakfast buffet, a free daily manager's reception and a garden. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Room options

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Showing 4 of 4 rooms

View all photos for Suite Superior Casal

Room

Suite Superior Casal

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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Room

Suite Superior Twin

  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite Standard Casal/ Twin

Room

Suite Standard Casal/ Twin

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Suite Standard Twin

Room

Suite Standard Twin

8.0 out of 10
Very good
(2 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
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About the area

Located in Higienopolis, a neighbourhood in Porto Alegre, Swan Porto Alegre is near the airport. Moinhos de Vento Park and Hidráulica Moinhos de Vento reflect the area's natural beauty and area attractions include Walk of Fame and Santa Casa Historic Cultural Center. Jose Baptista Pereira Planetarium and Santander Cultural Center are also worth visiting. Visit our Porto Alegre travel guide
Map
Avenida Cristóvão Colombo, 3192, Porto Alegre, RS, 90560002

What's nearby

  • A park with a paved path, dense green foliage, and a few people walking.
    Moinhos de Vento Park
    3 min drive - 1.6 km
  • CIEE Theater
    4 min walk - 0.4 km
  • Bourbon Shopping
    19 min walk - 1.6 km
  • Moinhos Shopping Center
    3 min drive - 1.7 km
  • Walk of Fame
    4 min drive - 2.0 km

Getting around

  • Sao Pedro Station
    7 min drive
  • Porto Alegre (POA-Salgado Filho Intl.)
    9 min drive

Restaurants

  • McDonald's
    4 min walk
  • L'unico
    2 min walk
  • Espaço Gourmet Blue Ville
    3 min walk
  • Mirá Restaurante
    12 min walk
  • Restaurante Boa Vista
    4 min walk

About this property

Swan Porto Alegre

  • Luxury hotel located in Higienopolis
  • You can look forward to a free breakfast buffet, a free daily manager's reception and a garden at Swan Porto Alegre. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
  • Other perks include:
    • Self-parking (surcharge), smoke-free property and a lift
    • A front desk safe, multilingual staff and luggage storage
    • A 24-hour front desk, free newspapers and 4 meeting rooms
  • Room features
  • All 97 rooms include comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and laptop-compatible safes.
  • More amenities include:
    • Bathrooms with rainfall showers and free toiletries
    • 32-inch LCD TVs with cable channels
    • Microwaves, daily housekeeping and desks

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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
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The price is €70
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Frequently asked questions

Is Swan Porto Alegre pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a deposit of BRL 120.00 per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Swan Porto Alegre?

Self-parking is available for BRL 30 per day. Limited spots are available.

What time is check-in at Swan Porto Alegre?

Check-in start time: 2:00 PM; check-in end time: 11:30 AM.

What time is check-out at Swan Porto Alegre?

Checkout is at noon.

Where is Swan Porto Alegre located?

Located in Higienopolis, this luxury hotel is within 1 mile (2 km) of CIEE Theater, Bourbon Shopping and Moinhos de Vento Park. Moinhos Shopping Center and Walk of Fame are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Swan Porto Alegre Reviews

8.4

Very good

8.4

Cleanliness

8.6

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 124 out of 288 reviews
Rating 8 - Good. 108 out of 288 reviews
Rating 6 - Okay. 33 out of 288 reviews
Rating 4 - Poor. 12 out of 288 reviews
Rating 2 - Terrible. 11 out of 288 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Friendly people, good restaurants, good breakfast better say excellent
Stayed 1 night in Aug 2023
Verified review

6/10 Okay

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Place looks old and not clean
Stayed 1 night in Mar 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Room key service had failed
Stayed 1 night in Sep 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay there if you are trying to check in with family and a American passport. The staff was not trained for it, me and my daughter try to check in with our passports and they ask for a birth certificate because in tge American passport it does not show who the parents are like the Brazilian documents (passport and ID) even thought we have the last name and she looks just like me. After management was involved (at this point was already a inconvenience) the receptionist checked us in, in a room with a queen bed, after we were already in the room the receptionist offer to move us to a 2 single bed room. I said ok, and it was the worst there were termites everywhere the nightstand and board on the wall look like it was covered in Sand. So after the awful check in experience (due to a lack of training) and the termites infestation I grab my teen daughter call a Uber at 1am and checked out. Do not recommend!!!
Stayed 1 night in Jun 2022
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Quartos confortáveis

Hotel espaçoso e confortável, bem localizado. única coisa que deixou a desejar foi o atendimento, faltou prestatividade, mas no geral foi tudo bem
Stayed 3 nights in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Um dos elevadores está estragado há meses
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
I love
Stayed 1 night in Nov 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Precisa de reforma.

Hotel ok. Precisa urgente de uma reforma nos quartos. Quartos com tamanho muito bom, porém uso de carpete ainda. Dá pra ver uma estrutura muito boa, porém sucateada. Café da manhã ok. Estacionamento paga diária de 30 reais.
Stayed 1 night in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
O hotel é bom e a localização é excelente. Para quem vai tirar o visto americano, é uma ótima escolha! Muito perto do consulado. O hotel já foi muito bonito pelo visto, mas precisa de uma bela reforma. As paredes dos corredores estão descascando. O banheiro precisa de uma bela reforma. É bom, o custo benefício é bom, mas pode melhorar enquanto é tempo.
Stayed 1 night in Nov 2023
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities

Decepcionante

Elevador estragado! Ninguém avisa! Acesso elevador de serviços em pessimas condições/garagem com vazamento de AGUA/café da manhã decepcionante/atendimento restaurante muito ruim e descordial/sem informação no quarto dos valores do frigobar/estou arrependida de ter visto fotos do hotel e pago um valor que não me proporcionou uma boa experiência! Viajo de dois em dois meses para Porto Alegre e desta vez errei na escolha!
Stayed 4 nights in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfatória

O local é agradável ...acomodações amplas ...mas talvez precise de uma reforma para modernização ...além de pintura....detalhes...caso volte a POA... repetirei a escolha.
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel

Excelente hotel! Recomendo.
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito bom, bem localizado, quartos confortáveis, café da manhã bom, instalações muito boas, atendimento muito bom. Hotel com muito potencial, precisa pequenas atualizações e reformas. Recomendo
Stayed 1 night in Jul 2023
Verified review

4/10 Poor

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Quartos com carpete sujo. Andei de pé no chão e ficou pegajoso. Lençol pequeno que ficava saindo do colchão.
Stayed 1 night in May 2023
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

experiência boa

Foi uma bao experiência. Só o quarto que não gelava muito.
Stayed 3 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estadia muito boa com um unico porém. Entraram no nosso quarto sem tocar a campainha.
Stayed 2 nights in Apr 2023
Verified review

6/10 Okay

Disliked: Staff & service

Não vale o que cobra

Funcionários mal-humorados e de má-vontade; ar-condicionado do quarto não regulava direito (quarto fica congelado); porta do banheiro raspando e mal-posicionada; café da manhã com problema sério de reposição em horário de pico; vallet demasiado demorado.
Stayed 1 night in Mar 2023
Verified review

6/10 Okay

Liked: Staff & service

Realidade do hotel hoje, na minha opinião.

Já foi melhor. Está bastante relaxado, em especial, na manutenção e limpeza. A direção tem que repensar em alguns aspectos. O café da manhã tem que melhorar, para os padrões do hotel. O valor cobrado pela garagem está muito elevado.
Stayed 1 night in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

MUITO BOM E RECOMENDAVEL

HOTEL DDE MUITO BOA QUALIDADDE....CAFE MUITO BOM....RECEPCAO RAPIDA
Stayed 2 nights in Dec 2022
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities

Não voltaria!!!

Hotel muito bem localizado, mas velho!!!! Quarto com espaço ótimo, mas camas extremamente barulhentas e tinham uns insetos no travesseiro, pareciam pequenas larvas. Ficamos em um dia que tinha vento, com isso as janelas ficaram a noite inteira batendo e fazendo barulho. Por isso, ficar neste hotel, apenas se não há outra opção!!!
Stayed 1 night in Nov 2022
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities

Um dos piores de Porto Alegre

Sem manobrista, quando realizado o check in, parecia que o hotel estava fazendo um favor para o cliente, cobraram garagem sendo que é no mesmo prédio, pedaços de madeira pregados no teto do banheiro, R$ 8,00 numa barrinha de chocolate que custa R$ 2,00 no comércio, cartão para acessar o apto não funciona, café com tudo frio e gelado, desde omelete a molho com salsicha.
Stayed 1 night in Sep 2022
Verified review

8/10 Good

Liked: Staff & service, room comfort
Quarto com tamanho ótimo, porém com aparência de velho e pouco cuidado. Café da manhã bom, porém poucas opções.
Stayed 1 night in Sep 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O Hotel é bom, confortavel, os funcionarios são agradáveis, o cafe da manha poderia melhorar.
Stayed 2 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Como se estivesse em casa

A equipe é ótima, fico me sentindo em casa.
Stayed 1 night in Sep 2022
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
O Hotel é muito bem localizado, atendimento ótimo e café da manhã ótimo também! Mas LASTIMÁVEL um hotel não possuir tomada ao lado da cama. E banheiro sem suporte para shampoo e sabonete, precisando deixar no chão.
Stayed 1 night in Aug 2022