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Reviews of Pestana Vintage Porto Hotel & World Heritage Site

5 out of 5

Reviews

9.4

Exceptional

Rating 10 - Excellent. 740 out of 1003 reviews" "
Rating 8 - Good. 199 out of 1003 reviews" "
Rating 6 - Okay. 38 out of 1003 reviews" "
Rating 4 - Poor. 18 out of 1003 reviews" "
Rating 2 - Terrible. 8 out of 1003 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Nushrat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was ok. The air conditioner did not work one night.
Stayed 3 nights in May 2024

10/10 Excellent

Lillian

Travelled with group
Liked: Cleanliness
You will have to drag your luggage to the front entrance of the hotel. Only taxis are allowed to go to the door and if costs more. Uber is not allowed there. I had asked for a replenishment of face towels but none came for 4 days! My tv did not work and it was clear that they replaced the whole thing because the furniture was moved around when I got back. And the person left the master key card in the slot. When I brought it back to the front desk, the person didn't seem to realize that I could have used that card to get into anyone's room and steal anything! I would stay there again but I would ask for a room facing the water. Looks like I was supposed to get an upgrade but that did not happen. But got a bottle of their house wine instead. I guess I should have been more demanding about the towels. But I did ask about them every day for 4 days. Never got them in the end.
Stayed 4 nights in May 2024

8/10 Good

Eva

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property on the river, friendly an accommodating staff.
Stayed 3 nights in May 2024
Response from Pestana Vintage Porto on 16 May 2024
Dear Mrs. Eva, We were delighted to hear that your recent stay at Pestana Vintage Porto was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Vintage Porto for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, Francisca PereiraGuest Services Manager

10/10 Excellent

Kristi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Pestana Vintage Porto Hotel is AWESOME! It is right in the hub of action on the waterfront with a cool area out front to have drinks and snacks and enjoy people watching. The shops around, including a little grocery a few store fronts away, are interesting and great prices considering that you are in the middle of the action. We parked our car at a public garage about two blocks away on the main road into town and it was simple. The room was fun, with a view onto the water, and the breakfast included was great. Loved every bit of this stay and found the price totally reasonable.
Stayed 2 nights in May 2024
Response from Pestana Vintage Porto on 16 May 2024
Dear Mrs. Kristi, We were delighted to hear that your recent stay at Pestana Vintage Porto was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Vintage Porto for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, Francisca PereiraGuest Services Manager

10/10 Excellent

Gerard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an Amazing Hotel. It was the perfect spot to see Porto!!! Loved it.
Stayed 7 nights in Apr 2024
Response from Pestana Vintage Porto on 14 May 2024
Dear Mr. Gerard, We were delighted to hear that your recent stay at Pestana Vintage Porto was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Vintage Porto for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, Francisca Pereira Guest Services Manager

10/10 Excellent

Luisa

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the middle of the Ribeira riverfront plenty of bars and restaurants. Walkable to all major sights. Great service and any issues we had were promptly addressed and fixed. Great stay at a great hotel. Will definitely be back.
Stayed 3 nights in Apr 2024
Response from Pestana Vintage Porto on 14 May 2024
Dear Mrs. Luisa, We were delighted to hear that your recent stay at Pestana Vintage Porto was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Vintage Porto for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, Francisca Pereira Guest Services Manager

8/10 Good

SCOTT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Nice rooms. Needs a concierge service with more knowledge about dining and activities.
Stayed 3 nights in Apr 2024
Response from Pestana Vintage Porto on 14 May 2024
Dear Mr./Mrs. SCOTT,On behalf of our entire team at Pestana Vintage Porto, we would like to thank you for taking the time to provide us with your feedback. Your opinion is crucial for us to continuously improve in anticipating our Guests' needs, preferences, and expectations.We were glad to hear that, overall, you enjoyed your stay at Pestana Vintage Porto. At the same time, we would like to apologize for not fully meeting your expectations in some instances. We are sorry for any inconvenience caused. We have shared your comments with our teams to ensure that improvements will be made.It was a real pleasure for us to have you as our Guest, and we hope you will give us another opportunity to welcoming you again at Pestana Vintage Porto and regain your trust during your next visit.Warm regards,Francisca Pereira Guest Services Manager

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Luis

Stayed 2 nights in Apr 2024

10/10 Excellent

Vasee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in an excellent central location
Stayed 3 nights in Apr 2024
Response from Pestana Vintage Porto on 29 Apr 2024
Dear Mr./Mrs. Vasee, We were delighted to hear that your recent stay at Pestana Vintage Porto was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Vintage Porto for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, Francisca PereiraGuest Services Manager

10/10 Excellent

jack

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful, historic property. The balcony, river view was worth every penny! The only possible complaint is that the carpet is a bit worn in the room but that’s all I can think of to point out
Stayed 6 nights in Apr 2024
Response from Pestana Vintage Porto on 29 Apr 2024
Dear Mr. jack, We were delighted to hear that your recent stay at Pestana Vintage Porto was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Vintage Porto for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, Francisca PereiraGuest Services Manager

10/10 Excellent

Christina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved location and staff!
Stayed 2 nights in Apr 2024
Response from Pestana Vintage Porto on 29 Apr 2024
Dear Mrs. Christina, We were delighted to hear that your recent stay at Pestana Vintage Porto was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Vintage Porto for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, Francisca PereiraGuest Services Manager

10/10 Excellent

Louisa

Stayed 4 nights in Apr 2024
Response from Pestana Vintage Porto on 14 May 2024
Dear Mrs. Louisa, We were delighted to hear that your recent stay at Pestana Vintage Porto was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Vintage Porto for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, Francisca Pereira Guest Services Manager

10/10 Excellent

Juan, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel on the river
Stayed 2 nights in Mar 2024
Response from Pestana Vintage Porto on 17 Apr 2024
Dear Mr. JuanOn behalf of our entire team at Pestana Vintage Porto, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Vintage Porto.Best regards, Francisca PereiraGuest Services Manager

10/10 Excellent

Nana

Stayed 3 nights in Apr 2024
Response from Pestana Vintage Porto on 29 Apr 2024
Dear Mr./Mrs. Nana, We were delighted to hear that your recent stay at Pestana Vintage Porto was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Vintage Porto for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, Francisca PereiraGuest Services Manager

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 2 nights in Mar 2024
Response from Pestana Vintage Porto on 1 Apr 2024
Dear Mrs. Cheryl, On behalf of our entire team at Pestana Vintage Porto, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Vintage Porto.Best regards, Francisca PereiraGuest Services Manager

10/10 Excellent

Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, view and breakfast.
Stayed 3 nights in Mar 2024
Response from Pestana Vintage Porto on 1 Apr 2024
Dear Mr. Lee, On behalf of our entire team at Pestana Vintage Porto, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Vintage Porto.Best regards, Francisca PereiraGuest Services Manager

10/10 Excellent

Ricardo

Stayed 5 nights in Mar 2024
Response from Pestana Vintage Porto on 29 Apr 2024
Dear Mr. Ricardo, We were delighted to hear that your recent stay at Pestana Vintage Porto was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Vintage Porto for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, Francisca PereiraGuest Services Manager

10/10 Excellent

Bud

Travelled with partner
The staff was excellent! They were very helpful and attentive. In addition, we could not think of a better location for our needs. The hotel was wonderful and well maintained.
Stayed 3 nights in Mar 2024
Response from Pestana Vintage Porto on 1 Apr 2024
Dear Mr. Bud, On behalf of our entire team at Pestana Vintage Porto, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Vintage Porto.Best regards, Francisca PereiraGuest Services Manager

10/10 Excellent

Marti

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and views. Staff were lovely. Breakfast was awesome. Wonderful experience all around.
Stayed 2 nights in Mar 2024
Response from Pestana Vintage Porto on 27 Mar 2024
Dear Mr./Mrs. Marti We were delighted to hear that your recent stay at Pestana Vintage Porto was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Vintage Porto for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, Francisca PereiraGuest Services Manager

10/10 Excellent

Phyllis

Travelled with partner
If you stay at the Pestana Vintage Hotel, expect to be pampered! We spent 6 nights right in the heart of the Ribeira area and loved every minute. This property offers delicious breakfasts, accommodating staff and an excellent location to explore the entire area. Our room was very spacious, with a soaker tub and loads of hot water to let you ease your muscles for the next day’s hilly walks.we loved it.
Stayed 6 nights in Mar 2024
Response from Pestana Vintage Porto on 27 Mar 2024
Dear Mr. Phyllis, We were delighted to hear that your recent stay at Pestana Vintage Porto was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Vintage Porto for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, Francisca PereiraGuest Services Manager

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location with unique and historic hotel plus very accommodating staff - a lovely stay
Stayed 3 nights in Mar 2024
Response from Pestana Vintage Porto on 19 Mar 2024
Dear Mr./Mrs. Elizabeth, On behalf of our entire team at Pestana Vintage Porto, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Vintage Porto.Best regards, Francisca PereiraGuest Services Manager

10/10 Excellent

Luanne

Travelled with group
Liked: Cleanliness, staff & service
Beauty and history and location
Stayed 5 nights in Mar 2024
Response from Pestana Vintage Porto on 19 Mar 2024
Dear Mr./Mrs. Luanne, On behalf of our entire team at Pestana Vintage Porto, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Vintage Porto.Best regards, Francisca PereiraGuest Services Manager

10/10 Excellent

Chadi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in an excellent location
Stayed 1 night in Mar 2024
Response from Pestana Vintage Porto on 19 Mar 2024
Dear Mr./Mrs. Chadi, On behalf of our entire team at Pestana Vintage Porto, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Vintage Porto.Best regards, Francisca PereiraGuest Services Manager

10/10 Excellent

Zulfikarali

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, the service is outstanding!
Stayed 3 nights in Mar 2024
Response from Pestana Vintage Porto on 5 Mar 2024
Dear Mr./Mrs. Zulfikarali, We would like to take this opportunity to thank you for taking the time to provide us with your feedback. We were glad to read your enthusiastic comments about our location and service. We take great pride in being able to offer a great experience to our Guests.We thank you for your stay, and we look forward to welcoming you again soon at Pestana Vintage Porto.Kind regards, Francisca PereiraGuest Services Manager

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were helpful and friendly. They provided excellent dining recommendations and tour advice. The location is central to the Port houses and other attractions. A wonderful breakfast buffet with free port and sparkling wine.
Stayed 4 nights in Feb 2024
Response from Pestana Vintage Porto on 29 Feb 2024
Dear Mr. Robert, Thank you so much for taking the time to share your feedback with us! We greatly appreciate your kind words and are thrilled to hear that you enjoyed your stay with us. We're delighted that you found everything to your liking during your time at our hotel. Your satisfaction is our top priority, and we're elated that we were able to meet and exceed your expectations.Should your travels bring you back to Porto, we would be honored to welcome you once again at Pestana Vintage for another outstanding experience. Until then, please don't hesitate to reach out if there's anything we can assist you with.Warm regards,Francisca PereiraGuest Services Manager

10/10 Excellent

Josh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views and such friendly staff made our stay memorable. Highly recommend them!
Stayed 3 nights in Feb 2024
Response from Pestana Vintage Porto on 29 Feb 2024
Dear Mr. Josh,Thank you so much for taking the time to share your feedback with us! We greatly appreciate your kind words and are thrilled to hear that you enjoyed your stay with us. We're delighted that you found everything to your liking during your time at our hotel. Your satisfaction is our top priority, and we're elated that we were able to meet and exceed your expectations.Should your travels bring you back to Porto, we would be honored to welcome you once again at Pestana Vintage for another outstanding experience. Until then, please don't hesitate to reach out if there's anything we can assist you with.Warm regards,Francisca PereiraGuest Services Manager

10/10 Excellent

Shubham

Stayed 2 nights in Feb 2024
Response from Pestana Vintage Porto on 27 Mar 2024
Dear Mr./Mrs. Shubham, We were delighted to hear that your recent stay at Pestana Vintage Porto was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Vintage Porto for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, Francisca PereiraGuest Services Manager

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view by the waterfront. Very clean, great amenities, and welcoming staff.
Stayed 2 nights in Feb 2024
Response from Pestana Vintage Porto on 29 Feb 2024
Dear Mrs. Tiffany,Thank you so much for taking the time to share your feedback with us! We greatly appreciate your kind words and are thrilled to hear that you enjoyed your stay with us. We're delighted that you found everything to your liking during your time at our hotel. Your satisfaction is our top priority, and we're elated that we were able to meet and exceed your expectations.Should your travels bring you back to Porto, we would be honored to welcome you once again at Pestana Vintage for another outstanding experience. Until then, please don't hesitate to reach out if there's anything we can assist you with.Warm regards,Francisca PereiraGuest Services Manager

10/10 Excellent

Bertha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Pestana Vintage Porto on 27 Mar 2024
Dear Mrs. Bertha, We were delighted to hear that your recent stay at Pestana Vintage Porto was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Vintage Porto for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, Francisca PereiraGuest Services Manager

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would highly recommend
Really nice hotel. Staff were really friendly and helpful. Room was excellent, spacious and comfortable
Stayed 1 night in Feb 2024
Response from Pestana Vintage Porto on 29 Feb 2024
Dear Mr. Michael,Thank you so much for taking the time to share your feedback with us! We greatly appreciate your kind words and are thrilled to hear that you enjoyed your stay with us. We're delighted that you found everything to your liking during your time at our hotel. Your satisfaction is our top priority, and we're elated that we were able to meet and exceed your expectations.Should your travels bring you back to Porto, we would be honored to welcome you once again at Pestana Vintage for another outstanding experience. Until then, please don't hesitate to reach out if there's anything we can assist you with.Warm regards,Francisca PereiraGuest Services Manager

10/10 Excellent

Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked that the hotel is conveniently close to restaurants and shopping and just a short walk to Vila Nova de Gaia. The staff was very helpful and accommodating! They made lunch and dinner recommendations and even made the reservations for us. We truly enjoyed our stay at this beautiful hotel and look forward to staying there again on our next visit!
Stayed 2 nights in Feb 2024
Response from Pestana Vintage Porto on 20 Feb 2024
Dear Mr./Mrs. Victor,On behalf of the entire team at Pestana Vintage Porto, we would like to thank you for your kind feedback.It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories.We look forward to hosting you again soon at our hotel!Warm regards, Francisca PereiraGuest Relations

10/10 Excellent

Lucy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a pleasant stay. Can’t wait to return
Stayed 2 nights in Jan 2024
Response from Pestana Vintage Porto on 20 Feb 2024
Dear Mr./Mrs. Lucy,On behalf of the entire team at Pestana Vintage Porto, we would like to thank you for your kind feedback.It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories.We look forward to hosting you again soon at our hotel!Warm regards, Francisca PereiraGuest Relations

10/10 Excellent

Cesar, Aguadilla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanto la vista del cuarto al puente Luis 1. Servicio super amable. Personal muy atento y profesional.
Stayed 2 nights in Feb 2024
Response from Pestana Vintage Porto on 20 Feb 2024
Estimado Sr. Cesar: De parte del personal de Pestana Vintage Porto, nos gustaría agradecerle su maravillosa opinión.Es un placer saber que su estancia ha sido de su agrado, y que hemos contribuido a crear memorables recuerdos.¡Estamos deseando volver a recibirlo muy pronto en nuestro hotel!Atentamente, Francisca PereiraGuest Relations

10/10 Excellent

Dahlia, Pikeville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the friendliness of the staff. They helped us book where we can dine, too. They even prepared a to go box for us to bring to the airport when they learned that we will not be able to eat breakfast because our flight was at 5 am. We also didn’t have to worry about our airport transportation because they arranged everything for us. We also enjoyed the vibe of the place. We watched the performers along the river. It was fun and vibrant.
Stayed 2 nights in Feb 2024
Response from Pestana Vintage Porto on 20 Feb 2024
Dear Mr./Mrs. Dahlia,On behalf of the entire team at Pestana Vintage Porto, we would like to thank you for your kind feedback.It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories.We look forward to hosting you again soon at our hotel!Warm regards, Francisca PereiraGuest Relations

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Pestana Vintage Porto on 27 Mar 2024
Dear Mr./Mrs. Heidi, We were delighted to hear that your recent stay at Pestana Vintage Porto was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Vintage Porto for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, Francisca PereiraGuest Services Manager

10/10 Excellent

judy

Stayed 1 night in Oct 2023
Response from Pestana Vintage Porto on 27 Mar 2024
Dear Mr./Mrs. judy, We were delighted to hear that your recent stay at Pestana Vintage Porto was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Vintage Porto for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, Francisca PereiraGuest Services Manager

8/10 Good

Alan, Palm Springs

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location, view
Stayed 3 nights in Jan 2024
Response from Pestana Vintage Porto on 1 Feb 2024
Dear Mr. Alan, We were delighted to hear that your recent stay at Pestana Vintage Porto was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Vintage Porto for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, Francisca PereiraGuest Relations

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
I really enjoyed staying here. They not only upgraded my room but they also looked after my suitcase for 12 days while I walked the Camino Português and came back to stay. Very helpful
Stayed 1 night in Jan 2024
Response from Pestana Vintage Porto on 1 Feb 2024
Dear Mr. James, We were delighted to hear that your recent stay at Pestana Vintage Porto was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Vintage Porto for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, Francisca PereiraGuest Relations

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service and comfort was great!
We loved our stay. They staff made us feel so welcome and they were so helpful throughout our stay. We also enjoyed the hotel bar in the evenings with great cocktails and even a DJ. The breakfast buffet was also a very nice added touch. The location is perfect and the hotel has a lot of history and charm.
Stayed 3 nights in Jan 2024
Response from Pestana Vintage Porto on 18 Jan 2024
Dear Mr. Tim, On behalf of our entire team at Pestana Vintage Porto, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Vintage Porto.Best regards, Francisca PereiraGuest Relations

10/10 Excellent

Christopher

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Response from Pestana Vintage Porto on 18 Jan 2024
Dear Mr. Christopher, On behalf of our entire team at Pestana Vintage Porto, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Vintage Porto.Best regards, Francisca PereiraGuest Relations

10/10 Excellent

May

Stayed 2 nights in Jan 2024
Response from Pestana Vintage Porto on 18 Jan 2024
Dear Mr./Mrs. May On behalf of our entire team at Pestana Vintage Porto, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Vintage Porto.Best regards, Francisca PereiraGuest Relations

8/10 Good

Jose Javier

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Jan 2024
Response from Pestana Vintage Porto on 10 Jan 2024
Dear Mr. Jose Javier On behalf of our entire team at Pestana Vintage Porto, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Vintage Porto.Best regards, Francisca PereiraGuest Relations

8/10 Good

William

Stayed 3 nights in Dec 2023
Response from Pestana Vintage Porto on 10 Jan 2024
Dear Mr. William, On behalf of our entire team at Pestana Vintage Porto, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Vintage Porto.Best regards, Francisca PereiraGuest Relations

8/10 Good

Jia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no parking or drop off, so you need to roll your luggage, when the weather is not good that is not pleasant experience
Stayed 2 nights in Dec 2023
Response from Pestana Vintage Porto on 9 Jan 2024
Dear Mr./Mrs. Jia, On behalf of our entire team at Pestana Vintage Porto, we would like to thank you for taking the time to provide us with your feedback. Your opinion is crucial for us to continuously improve in anticipating our Guests' needs, preferences, and expectations.We were glad to hear that, overall, you enjoyed your stay at Pestana Vintage Porto. At the same time, we would like to apologize for not fully meeting your expectations in some instances. We are sorry for any inconvenience caused. It was a real pleasure for us to have you as our Guest, and we hope you will give us another opportunity to welcoming you again at Pestana Vintage Porto and regain your trust during your next visit.Warm regards, Francisca PereiraGuest Relations

10/10 Excellent

Shirley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent. The position is suberb.
Stayed 4 nights in Jan 2024
Response from Pestana Vintage Porto on 10 Jan 2024
Dear Mrs. Shirley, On behalf of our entire team at Pestana Vintage Porto, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Vintage Porto.Best regards, Francisca PereiraGuest Relations

10/10 Excellent

Maria Del Carmen

Stayed 2 nights in Dec 2023
Response from Pestana Vintage Porto on 1 Feb 2024
Dear Mrs. Maria Del Carmen, We were delighted to hear that your recent stay at Pestana Vintage Porto was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Vintage Porto for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, Francisca PereiraGuest Relations

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Pestana Vintage Porto on 10 Jan 2024
Dear Mr. Brad, On behalf of our entire team at Pestana Vintage Porto, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Vintage Porto.Best regards, Francisca PereiraGuest Relations

10/10 Excellent

Robert

Stayed 2 nights in Dec 2023
Response from Pestana Vintage Porto on 10 Jan 2024
Dear Mr. Robert, On behalf of our entire team at Pestana Vintage Porto, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Vintage Porto.Best regards, Francisca PereiraGuest Relations

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from João Pedro Calçada on 17 Dec 2023
Thanks for staying with us. We truly appreciate your feedback!