Suites Apartment, 2 bedrooms | Living area
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Reviews of Condes de Azevedo Palace

5 out of 5
Condes de Azevedo Palace
Palácio Condes de Azevedo -, Rua Saraiva de Carvalho N93, Porto

Reviews

9.6

Exceptional

Rating 10 - Excellent. 328 out of 393 reviews" "
Rating 8 - Good. 45 out of 393 reviews" "
Rating 6 - Okay. 11 out of 393 reviews" "
Rating 4 - Poor. 6 out of 393 reviews" "
Rating 2 - Terrible. 3 out of 393 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Donald, Oliver

Liked: Property conditions & facilities
Great service and help
Stayed 1 night in Apr 2024

10/10 Excellent

Tracy

Liked: Cleanliness, amenities, property conditions & facilities
Amazing place to stay for a few nights.it had everything we needed as two adult couples
Stayed 3 nights in Apr 2024

10/10 Excellent

JEFFREY

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Exceptional stay! You can stay anywhere but it is rare to find a location with so much character and history. I loved the perfect integration of the old palace with modern style. When I polled my family about their favorite part of our visit to Porto, it was actually the hotel that we enjoyed most! I had a great time chatting about a range of topics with Diogo and Pedro. They were class acts and went out of their way to make my family feel welcome. The recommendations provided exceeded expectations as well.
Stayed 3 nights in Mar 2024

4/10 Poor

Harriet

Disliked: Amenities, property conditions & facilities
Location is excellent and staff are very friendly. Room was large too Property is quite shabby. My room had a lot of stains. No ability to double lock the door from the inside which is a concern for safety. Strange gap in the bathroom wall. Worst of all, ALL the doors slam and make such a loud bang. Woke me up multiple times and eventually couldn’t get back to sleep
Stayed 3 nights in Apr 2024

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location for touring the city. Close to historic sights and good restaurants. Very friendly and helpful staff. Our apartment was spacious, clean and stylishly decorated. Parking was a bonus as it is hard to find parking in the city. Highly recommend!
Stayed 3 nights in Apr 2024

10/10 Excellent

Lorena, Highwood

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved everything about this property. We stayed in the 2 bedroom, 2 bath apartment and we couldn’t have been happier with the space. It was so spacious and stylish and very comfortable. Also, the staff in the hotel and at breakfast really went above and beyond in making our stay so memorable. The special surprise for my birthday was very touching. We can’t wait to come back someday! Thank your for making our stay in Porto so wonderful!
Stayed 3 nights in Mar 2024

10/10 Excellent

Kathleen, Navan

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff and central location! Would definitely stay here again!
Stayed 3 nights in Mar 2024

10/10 Excellent

yadira

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful place and amazing staff, very helpful and accommodating. Great location.
Stayed 5 nights in Feb 2024

8/10 Good

cambridge

Liked: Cleanliness, property conditions & facilities
The staff was very nice, my room was large, and it is located in a convenient area!
Stayed 1 night in Mar 2024

10/10 Excellent

darrell

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This was such a unique property! We truly felt like we were living in a palace. The staff were all excellent, especially Marisa at reception! She made us feel so welcome. The breakfast (and breakfast staff) were also very good. Would definitely stay here again.
Stayed 4 nights in Feb 2024

10/10 Excellent

Beth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Prior to arriving I received an email asking about the details of my arrival, and stay so that they could accommodate all our requests. The gentleman at the front desk was amazing in every way! He greeted us, was kind, hospitable, accommodating and very knowledgeable. He spent close to an hour talking to us about questions we had regarding our stay and gave us great recommendations. Our room was incredible, clean, and had everything that we could want! And then the breakfast buffet was diverse and delicious!! Overall, by staying at this hotel, Porto now has a very precious place in our hearts, minds, and memories ❤️
Stayed 1 night in Feb 2024

10/10 Excellent

Samantha

Stayed 1 night in Jan 2024

10/10 Excellent

Samantha

Liked: Cleanliness, room comfort
AMAZING! Condes de Azevedo Palace
Really loved staying here, it felt like we lived in Porto! We had our own apartment in the heart of the historic city. Easy to walk everywhere and peaceful in evenings. Diego & Marisa welcomed us with exceptional warmth and recommendations - thank you! We had a one bedroom loft apartment - it was very modern and stylishly decorated, absolutely to our taste. Our little doggie was made to feel very welcome too. Fully equipped kitchen, even with washing machine which was very helpful as we are travelling for many weeks. Large comfy bed and bathroom with large walk in shower & huge bathtub. Parking was a little expensive at 25 euros per night, but it was well protected and considering there's almost zero street parking, it was the best option. A lot of other places don't have parking at all. Would defo stay here again. 5***
Stayed 2 nights in Jan 2024

10/10 Excellent

Anne

Liked: Cleanliness, amenities, property conditions & facilities
It was such a treat to stay for 2 nights in a lovely 2-storey apartment in this 17th-18th century neoclassical mansion! Everything was well-designed, and I had everything I needed. The coffee maker and washing machine were bonuses. Nice view from the mini balconies across the garden to the city, including of the famous Clérigos clock tower. Breakfast was very good, and the staff were friendly and helpful. Ideal location close to many sights, the river and transport, as well as shops and eateries, but quiet at night. Definitely a favourite among the 15 places I stayed during my trip!

10/10 Excellent

joe, westmont

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff at the property were wonderful! Walkable to most attractions except it’s very hilly, which is the uniqueness about Porto. The ladies at the breakfast were lovely, kind and welcoming.
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 5 nights in Jan 2024

10/10 Excellent

Rowena

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was beautiful, including the garden/courtyard area. Having a private parking area was a plus as we were doing a driving tour of Portugal to visit other towns and Porto.Our receptionist was incredibley helpful, booking our Antique classice car for Port Tasting plus tour and also Liveiera Lello bookstore. The location was terrific as you can cross the Luis Bridge to get to GAIA and also walk down the hills or take staeps down to the Riebera District next to the waterfront. I am definielty staying here again!!!
Stayed 2 nights in Jan 2024

6/10 Okay

Yun

Travelled with family
We had 2-bedroom apartment w a full kitchen. The living room and kitchen are decent sized w vaulted ceiling. The problem we had was the bathrooms. The showrooms are just too small and awkward and water is either too cold or too hot and make it impossible to take a shower in. Staff seems to be nice… not until my son just could not find his newly purchased stuffed animal inside the apartment… and i was told I am going to be charged w the cost of an umbrella which we never borrowed… very sketchy

10/10 Excellent

sandra

Travelled with group
Liked: Cleanliness, room comfort
The Lovely Palace Acevedo
From the minute we stepped into the hotel, we were greeted with warm and genuine smiles! The building itself has 19 apartments. We did not hear anyone else once we were in our apartment. The space was more than enough for 2 people. We each had our own bedroom and bathroom plus there was an additional full bathroom on the first floor. Our place faced the main street and even then, it was quiet. We slept well and even stairs up until late hours just talking in the kitchen, and dining room area. We will definitely come back again!
Stayed 3 nights in Jan 2024

4/10 Poor

adam

Disliked: Amenities, property conditions & facilities
This is listed as a 5 star hotel. However, in the room I was given, it felt like I was staying in my grandmothers basement. Cheap, worn furniture. Strange smell from the 2 tiny bathrooms with small awkward shower. Dark, cold. Chose to Leave early and lose money to switch to a real 5 star property where I paid close to the same price for much higher level of product. Night and day difference. Unless you really, really needed to use a small kitchen, there is no reason to choose this.
Stayed 3 nights in Dec 2023

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This property has amazing charm and its location is perfect. From this property cafe's, restaurants, shopping and major attractions are all within walking distane. The staff are extremely pleasant and very helpful. We certainly enjoyed our stay in beautiful Porto.

8/10 Good

Santiago

Stayed 1 night in Dec 2023

10/10 Excellent

Tanu

Travelled with family
Liked: Cleanliness, room comfort
Unique property worth the stay
Great stay in a renovated 17th-18th century palace. Family-friendly accommodation with kitchen and large area for toddlers to stretch their legs, including garden on the grounds. Centrally located and within a mile walking distance of numerous sites. Staff was very friendly, helpful, and responsive. Would not hesitate to stay here again.
Stayed 6 nights in Nov 2023

10/10 Excellent

FREDDIE

Travelled with family
Liked: Cleanliness, room comfort
Brilliant Hotel, would highly recommend!
Apart-Hotel is very nice! We had a 2-bedroom suite, and it was lovely, beautiful views, very clean and the staff are amazing! Breakfast was also fab. Kids (11 & 15) loved it.
Stayed 2 nights in Dec 2023

10/10 Excellent

Suzana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great localization, beautiful place, and perfect hotel staff.
Stayed 2 nights in Nov 2023

10/10 Excellent

Randy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay. The apartment was large and comfortable and had a lot of character. We had a very nice view, as well. It was so much better than a conventional hotel room. The breakfast was also good. Duarte, the young guy at the front desk, was probably the top highlight of our stay. He gave us a lot of advice on what to see and do, and he worked hard to make sure we were comfortable. He represents the brand well and has a great future in front of him.
Stayed 2 nights in Nov 2023

8/10 Good

Nancy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This property had 2bedrooms, 2baths, living room and kitchen. It was very well appointed. The sofa bed had been made up at an additional cost but it then broke when we tried to push it back into a sofa. They were not able to repair it for the second night.
Stayed 2 nights in Nov 2023

10/10 Excellent

Henry

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is well located within walking distance of restaurants and attractions. The service is excellent; the staff is very attentive to guest needs and are very helpful. The apartments could get better lighting. The breakfast is excellent. Overall, I recommend the property.
Stayed 2 nights in Oct 2023

10/10 Excellent

Fernando

Liked: Cleanliness, amenities, property conditions & facilities
Great location and service
Stayed 2 nights in Oct 2023

10/10 Excellent

Alexie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Super spacious with 3 bathrooms and laundry. Close to many attractions but the staff is what really sets this property apart!
Stayed 2 nights in Oct 2023

10/10 Excellent

Susanna

Travelled with family
Liked: Cleanliness, room comfort
Wonderful staff and beautiful apartment.
The staff was so helpful and friendly. Upon arrival they checked us in and gave us tips for the area, and even made reservations for our first night’s dinner. We learned through the staff that, without reservations it will be hard to find a place for dinner. The apartment was large and comfortable and generally very clean. The only minor issue we encountered is that under the sheet, there is a mattress cover that didn’t seem clean - had hair and other dirt particles. It was nice to have a clothes washer and a dryer rack. The location is also in an area that is close to many attractions within walking distance!
Stayed 2 nights in Oct 2023

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Una atención inmejorable. Desayunos muy agradables.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Perfect in every way
I’ve stayed numerous times in Porto and this was by far the best accommodation. From the incredibly friendly and helpful staff to the ideal location to the luxurious room, everything was just perfect. From the hotel it’s just a short walk to all the major sights in Porto as well as across the river in Gaia. There’s also onsite parking, which is a rarity in the city center.
Stayed 2 nights in Oct 2023

10/10 Excellent

Kristl

Liked: Cleanliness, room comfort
Amazing Porto experience!
The staff were extremely warm and helpful. I was very impressed by everyone on the staff. Also the breakfast team made our mornings so special. What a wonderful Porto experience! The apartment was spacious and airy. It felt like a home. I will recommend this place to friends!
Stayed 5 nights in Oct 2023

10/10 Excellent

Peri

Liked: Cleanliness, room comfort
Loved it!
The location was phenomenal. Breakfast too. And the care from the staff was over the top. Hope to return!
Stayed 2 nights in Oct 2023

10/10 Excellent

Muneeba

Travelled with group
Liked: Cleanliness, room comfort
High fives to all the staff members of this hotel!
There's no doubt this was my favorite hotel of the trip, because of the brilliant service, fantastic property (staying in a palace, heck yeah!) ... and the best breakfast I've had in a long time!! Each and every staff member was so kind and so caring. The location was also super convenient.
Stayed 2 nights in Sep 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent check-in and room was wonderful.
Stayed 2 nights in Sep 2023

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My high expectations were exceeded. Easy safe parking, beautiful large and comfortable suite, a wonderful walkable to everything location, welcoming staff who aim to please and an excellent breakfast. You can’t go wrong with this place.
Stayed 1 night in Sep 2023

10/10 Excellent

Nir

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
An amazing place with an extraordinary hostess who made our stay pleasant, comfortable and unique. The staff was very forthcoming and the breakfast should not be missed. Definitely would stay there again.
Stayed 1 night in Sep 2023

10/10 Excellent

Natalya

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Mark, Rancho Mirage

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Having stayed at many serviced apartments that are also historical landmarks throughout Europe I must stress that Condes de Azevedo Palace is an outstanding property. The staff were so friendly and helpful it was like visiting family. The location is ideal for access to all the top attractions and walking distance to the most popular neighborhoods and eateries. Do yourself a favor and visit this unique venue.
Stayed 3 nights in Sep 2023

10/10 Excellent

Heidi

Stayed 2 nights in Sep 2023

10/10 Excellent

Max

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was clean and well maintained. The tub was amazing. Breakfast was great.
Stayed 8 nights in Sep 2023

10/10 Excellent

rene

Stayed 3 nights in Sep 2023

10/10 Excellent

Baris

Stayed 2 nights in Sep 2023

10/10 Excellent

Jaeho

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location in the town, just one block away from the famous Dom Luis Bridge. Our two bedroom apartment was large enough and the washer/dryer was very helpful. Duarte at the reception desk was of great help at suggesting good restaurants, etc. He made reservations at restaurants and winery for us.

10/10 Excellent

Rajeeb

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This property is perfectly situated in Porto, close to local amenities, transport links and restaurants. We accidentally left some clothes in the apartment and we received excellent communication regarding this, with the option to ship items back to us in the UK. Will definitely recommend and stay again if we are next in Porto!
Stayed 2 nights in Aug 2023

8/10 Good

James

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was nicely renovated with modern appliances. The staff was very helpful and friendly. Terrific central location in Porto.
Stayed 4 nights in Aug 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location quiet area in rear
Stayed 2 nights in Aug 2023