Studio (InSitu Trindade Quiet Studio - 2T)
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Reviews of InSitu Trindade

4 out of 5
InSitu Trindade
Rua Do Estevao, 16, Porto

Reviews

9.0

Wonderful

Rating 10 - Excellent. 85 out of 132 reviews" "
Rating 8 - Good. 29 out of 132 reviews" "
Rating 6 - Okay. 12 out of 132 reviews" "
Rating 4 - Poor. 5 out of 132 reviews" "
Rating 2 - Terrible. 1 out of 132 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best experience at this property. We got the transfer service from the airport. Fast and efficient. Maria greeted us at the office and was helpful and very kind. Gave us suggestions. Really enjoyed her. The apartment was perfect for me and my friend. Close to everything. Truly recommend this property!
Stayed 2 nights in Apr 2024
Response from Guestify Team on 30 Apr 2024
Thank you so much for your feedback.Hope you come back.I will be here next time to welcome you

10/10 Excellent

JUAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, very clean and comfortable
Stayed 2 nights in Mar 2024
Response from Equipa Guestify on 15 Apr 2024
Bom dia,Obrigada pelo seu feedback.Espero que voltem.

10/10 Excellent

Steph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and we enjoyed the spacious loft on the top floor. There was a balcony in both the living room and bedroom. I think there could be additional lighting in the bathroom and in the living room, but beyond that - nothing we would change.
Stayed 2 nights in Oct 2023
Response from Guestify Team on 5 Dec 2023
Obrigado pelo seu comentário.É muito importante para nós e para o nosso trabalho diário e para ser melhor e melhor a cada diaEspero que regressem ao Porto e fiquem connosco novamente.

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking is a caveat
Parking is near the check in office which is 8 to 10 minutes walking distance or 5 to 7 minutes driving depending on traffic. Had to go back and forth to get things settled in.
Stayed 2 nights in Oct 2023
Response from Márcia Monteiro on 4 Nov 2023
Thank you for your review.Its very important for us and for our daily work.It makes us strive to be better and better every day. We hope you come back to Porto and stay with us again.

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to major attractions! Great location and Great staff Kudos to Maria & Miguel the best!!
Stayed 4 nights in Oct 2023
Response from Marcia Monteiro on 17 Oct 2023
Thank you for your review.Its very important for us and for our daily work.It makes us strive to be better and better every day. We hope you come back to Porto and stay with us again.

10/10 Excellent

Emmanuel, New Westminster

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location worked for me. Check-in process is removed from the exact property 8mins walk away. Information about this was communicated 3days prior my stay. Once I got the access details, everything was seamless. Trindade station is steps away and Sao Bento station is 12mins walk downhill. The features of the room was as advertised. The kitchen was fully equipped. I even had a welcome wine. Some design/construction deficiency with doors to some cabinets not done correctly and cannot open efficiently. Other than that, my stay was great and definitely will stay here again next time I visit Porto. Special mention to Lilliana for the providing a very good overview of Porto. The map with all her scribbles was very useful.
Stayed 2 nights in Oct 2023
Response from Macia Monteiro on 17 Oct 2023
Thank you for your review.Its very important for us and for our daily work.It makes us strive to be better and better every day. We hope you come back to Porto and stay with us again.

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Very cute apartment. Very clean
Stayed 4 nights in Aug 2023
Response from Márcia Monteiro on 29 Sept 2023
Thank you for your review.Its very important for us and for our daily work.It makes us strive to be better and better every day. We hope you come back to Porto and stay with us again.

4/10 Poor

Lynne

Stayed 5 nights in Aug 2023
Response from Márcia Monteiro on 17 Aug 2023
Thank you for your review.Its very important for us and for our daily work.It makes us strive to be better and better every day. We hope you come back to Porto and stay with us again.

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great place with air conditioning, overall excellent property
Stayed 3 nights in Jun 2023
Response from Guestify Team on 18 Jul 2023
Obrigada pelo seu feedback.

10/10 Excellent

Kristi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very clean. Incredibly easy check in/check out process. When we checked in we were given a map of the city and tips/suggestions about site seeing and what to do. Very friendly staff. Would recommend to people and would definitely stay here again.
Stayed 2 nights in May 2023
Response from Guestify Team on 16 Jun 2023
Thank you

10/10 Excellent

Louis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very convenient right at the downtown area. The apartment is ver clean. Staffs are friendly and responsive.
Stayed 2 nights in Apr 2023
Response from Guestify Team on 16 Jun 2023
Thank you

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property in. Wry good condition, well ubicated , clean. The only thing is that the check in process is in a different place of the apartment.

10/10 Excellent

Jerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, comfortable, spacious, with all modern amenities. Centrally located, walking distance from everything. Gracious and cheerful staff goes above and beyond to ensure a most enjoyable visit.

6/10 Okay

Selvarajan

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
City center location was great the rest was just ordinary.
Stayed 3 nights in Oct 2022

10/10 Excellent

Inna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Stay
My husband and I enjoyed staying at InSitu apartments very much. It was centrally located on a quiet street, very clean and had everything we needed for our stay. The apartment manager Patricia was in contact with us all the time, and we really appreciated her professionalism, willingness to be helpful and accommodating.
Stayed 3 nights in Oct 2022

8/10 Good

Rajani

Liked: Cleanliness, staff & service, amenities
I loved the location and the space provided in the property. Everywhere I had to walk to was within 30min. Also, the dishwasher tablets and soap provided in the kitchen and bath were appreciated. I disliked the mustiness in the room. It had a HEAVy musty/moldy smell which dissipated only with a window opened for several days.
Stayed 8 nights in Oct 2022

10/10 Excellent

Cole

Stayed 2 nights in Sep 2022
Response from Márcia Monteiro on 3 Oct 2022
Thank you for your review.Its very important for us and for our daily work.It makes us strive to be better and better every day. We hope you come back to Porto and stay with us again.

10/10 Excellent

Michal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Lovely apartment.
Stayed 4 nights in Aug 2022
Response from Márcia Monteiro on 7 Sept 2022
Thank you for your review.Its very important for us and for our daily work.It make us strive to be better and better every day I hope you comeback to Porto and stay with us again.

8/10 Good

Michael

Stayed 3 nights in May 2022
Response from Márcia Monteiro on 8 May 2022
Thank you for your review. It´s very important for us and for our daily work. It makes us strive to be better and better every day. We hope you come back to Porto and stay with us again.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very easy check in and out. The room was perfect for our trip and great location. The staff were incredibly friendly and helpful
Stayed 2 nights in Oct 2021
Response from Márcia Monteiro on 3 Nov 2021
Thank you for your review. See you next time in Porto

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing. Very comfortable, affordable, and in a great location. We were very fortunate to book this rental.
Stayed 2 nights in Sep 2019
Response from Jose on 5 Oct 2019
Thank you for your review. It´s very important for us and for our daily work. It makes us strive to be better and better every day. We hope you come back to Porto and stay with us again.

8/10 Good

Jacques

Liked: Cleanliness, property conditions & facilities, room comfort
Great facility, but nobody was there to greet us. We had to call and wait in the street for fifteen minutes
Stayed 1 night in Sep 2019
Response from Jose on 22 Sept 2019
Thank you for your review. It´s very important for us and for our daily work. It makes us strive to be better and better every day. We hope you come back to Porto and stay with us again.

6/10 Okay

Tuan

Liked: Cleanliness, staff & service
05 night stay in Porto.
While the location is great, in the walking distance of everything, there are 02 building constructions in front and in the back that destroyed the view. We have to close all doors all the time to avoid the noise and the working scence. Can not enjoy fresh air but have to use aircondition all the time. Big cranes outside, feel not safe when walking out.
Stayed 5 nights in Jul 2019
Response from Márcia Monteiro on 29 Jul 2019
Thank you for your review. Is very important for us and for our daily work. Make us strong to be better and better every day I hope you comeback to Porto and stay with us again.

8/10 Good

TT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located, real nice studio apartment. :)
Stayed 3 nights in Jul 2019
Response from Márcia Monteiro on 17 Jul 2019
Thank you for your review. Is very important for us and for our daily work. Make us strong to be better and better every day I hope you comeback to Porto and stay with us again.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and great welcoming from Paula. Close to subway stations
Stayed 5 nights in Jun 2019
Response from Márcia on 25 Jun 2019
Thank you for your review. Is very important for us and for our daily work. Make us strong to be better and better every day I hope you comeback to Porto and stay with us again.

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2019
Response from Márcia Monteiro on 18 May 2019
Thank you for your review. Is very important for us and for our daily work. Make us strong to be better and better every day I hope you comeback to Porto and stay with us aga

10/10 Excellent

luis joaquin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice apartment in porto
Very accommodating staff everything was perfect, from check in to check out, would definitely recommend this place. The location was convenient and near to a metro station.
Stayed 2 nights in Apr 2019
Response from Márcia Monteiro on 25 Apr 2019
Thank you for your review. Is very important for us and for our daily work. Make us strong to be better and better every day I hope you comeback to Porto and stay with us again.

8/10 Good

Adil

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2019
Response from MARCIA MONTEIRO on 17 Apr 2019
Thank you for your review. Is very important for us and for our daily work. Make us strong to be better and better every day I hope you comeback to Porto and stay with us again.

8/10 Good

Sarah, Canada

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We loved the room - it's exactly as pictured. Good shower, nice kitchen, lots of light. They are doing construction across the road, but we didn't hear any of it outside of working hours. It's on the second floor, but we didn't have any mobility issues, so that wasn't an issue. They also let us store our luggage for free when we had the last day to wander around which was greatly appreciated (in a stored locker about a ten minute walk away). The one thing that we didn't love about this property was the check in. We arrived at 1 pm, and went straight to the property and rang the bell - no one answered, it sent us to voicemail and didn't let us leave a message, and then hung up the phone. No big deal - we were early anyway. So we went for lunch. Came back at 2:30 and went through the same thing again. Came back at 3, and finally messaged the property through expedia, and borrowed a strangers phone so we could call the property, and they told us to wait for someone to come by in 15. Someone did finally show up at 3:30, and she was lovely and gave us great tips, but we were pretty frustrated at having to wait 2.5 hours to get into the room. We had asked her to contact us with some other information as well, and we never heard from her. It wasn't the end of the world, but I'd highly recommend having the property's number to call as soon as you are getting near. We would still stay here again, but would be more prepared to take check in into our own hands.
Stayed 2 nights in Mar 2019
Response from Márcia Monteiro on 27 Mar 2019
Dear Sarah, Thank you for your review. it is very important for us and to growing. In the reservation and in the email that we send for all the guests we ask about the time arrival preview to make sure we are present to welcome you when you arrive. The check in is 15h - 20h but we are available 24H if you inform your arrival. If noboby answer, we can't organize the day and it is possible we are in another place of Porto welcome another guests. We will try to minimize this problem. Thank you again for your review. Kind regards, Márcia Monteiro

4/10 Poor

Verified traveller

Stayed 2 nights in Mar 2019
Response from marcia Monteiro on 1 Apr 2019
Thank you for your review. We hope you comeback to Porto and we will be a pleasure welcome you and try to make your experience better than that. See you next time

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in the most ideal location in all of Porto. It’s close to bars, restaurants, tourist attractions and supermarkets. The communication with the host is amazing, I had two FC Porto tickets sent to the office and they messaged me when they arrived. If I needed anything else for my stay they offerered it without hesitation. The staff are extremely friendly! I would highly recommend staying here to any future guests. Only negative thing is that the WiFi is weak in the bottom apartment, but that can be easily fixed.
Stayed 7 nights in Dec 2018
Response from Márcia Monteiro on 11 Dec 2018
Thank you for your review. Is very important for us and for your daily work.

10/10 Excellent

In

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2018
Response from Paula Faria on 26 Nov 2018
Thank you for your feedback.

10/10 Excellent

Jane R.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Lovely central location, with lots of access to yummy food, friendly services, tourist sights, and yes, the Metro!
Stayed 2 nights in Sep 2018
Response from Márcia Monteiro on 3 Oct 2018
Thank you for your review. Is very important for us. We will be waiting to welcome you next time :)

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely apartment but missing a comfy sofa
We had a lovely stay. Almost perfect but I would like to suggest that a side lamp is placed in the living room as the main lights weren’t bright enough and/pr cosy. One of the bedroom lamps didn’t work and needs to be fixed. The sofa was ok but not very comfortable - after a long day of walking it would have been really nice to have had more comfortable seating.
Stayed 4 nights in Sep 2018
Response from Márcia Monteiro on 29 Sept 2018
Thank you for your review. Is very important for us. I hope you comeback next time

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment in a great location
It’s a perfect location, very close to places you’ll want visit in Centro. It’s got a full kitchen too. You should try to be there at checking, not before, b/c their service desk is not there but at the other InSitu on Rus Formosa. I made that mistake, couldn’t roust anyone but called Hotels.com in the US and they straightened it out. It was my own fault though.
Stayed 3 nights in Sep 2018
Response from Márcia Monteiro on 22 Sept 2018
Thank you Alan for your review. We will be waiting you next time.

10/10 Excellent

Marie-Andree, Montréal, Quebec

Liked: Staff & service, property conditions & facilities
Vert warm welcome, great location, quiet, comfortable
Stayed 2 nights in Sep 2018
Response from Márcia Monteiro on 20 Sept 2018
Thank you for your review. We will be waiting you next time :-)

8/10 Good

Verified traveller

Walking distance to main attractions
The room was good size for couple. Clean and comfortable however because it’s an apartment and we were on the second floor we can hear people outside our room walking up and down. Otherwise, overall is good
Stayed 2 nights in Aug 2018
Response from Márcia Monteiro on 25 Aug 2018
Thank you for your review. I is very important for our daily work. We will be waiting you next time

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Cleaning was done every few days, and the only real issue was that the towels were not clean - were then replaced - with more dirty towels (we thankfully had our own). The apartment was very sizeable (on par with one you might live in), and the location is fairly central, but not by the head office (it's a bit of a hike). Appliances also had no manuals, which google helped with, but paper versions in the apartment would be useful.
Stayed 3 nights in Jun 2018
Response from Márcia Monteiro on 25 Aug 2018
Thank you for your review. I is very important for our daily work. We will be waiting you next time

10/10 Excellent

Andrea, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location, clean and nice apartment. Excellent service, check in with super friendly and helpful Miguel who gave us the best suggestions to visit the city. 2 thumbs up and definitely will stay there again and recommend!
Stayed 1 night in Aug 2018
Response from Márcia Monteiro on 15 Aug 2018
Thank you for your review. It make sense our daily and hard work and make us strong to be better and better. See you next time

10/10 Excellent

Dianne, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location right near the old town and near the train station. Apartment is very modern and very comfortable for a family of 5. They also provide great recommendations on restaurants, places to visit, etc. We did go to their suggestions and love them!! Obrigada!!
Stayed 1 night in Aug 2018
Response from Márcia Monteiro on 10 Aug 2018
Thank you for your review. Help us to think thay our daily work make sense. We will waiting you next time and for more days :-)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value hotel
Excellent stay, beautiful hotel and good value
Stayed 3 nights in Jul 2018
Response from Márcia Monteiro on 6 Aug 2018
Thank you for your review. I hope you comeback to Porto and choose our apartments for your stay.

10/10 Excellent

Mick, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located, clean, spacious, bright, checking was easy.
Stayed 3 nights in Aug 2018
Response from InSitu Living on 5 Aug 2018
Thank you so much for your feedback. Your opinion is veruy important to us!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, well located.
The appartment's location is perfect, we could visit everything by walking.
Stayed 3 nights in Jun 2018
Response from InSitu Living on 7 Jul 2018
Thank you very much for your impressions on your stay. Your opinion is very important to us!

4/10 Poor

Witek

Liked: Cleanliness, room comfort
Disliked: Staff & service
No one there
Person asked when we’d be there, we said 7, and got there at 7:10 and no one was there. We waited outside for about 30-40 minutes before he showed up.
Stayed 1 night in Jun 2018
Response from Márcia Monteiro on 5 Jul 2018
Dear Witek, Thank you for your review and i'm so sorry for it happens and waiting for us. We have some apartments in a different places of the city and we try ti organize our schedule for nobody waiting for us. Although, with late arrivals or early arrivals make some diference and it happens that somebody need to wait for us. Is unusual but sometimes happens. Sorry for that. I hope you enjoy your stay and the city. Kind regards, Márcia Monteiro

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1. Lovely hosts Miguel & João, extremely gracious and accommodating. Miguel gave me a personalized map of the city, noting things that were new or recently changed. 2. Apartment was very recently renovated with new appliances and furnishings, bright and tasteful. 3. Perfect location in the center of everything, but on a quiet side street so no traffic noise. 4. Efficient and easygoing about everything: my flight was late, my luggage arrived the next day to their office, but they made sure everything was smooth and easy for me. Highly recommended! And Porto is lovely!
Stayed 3 nights in May 2018
Response from Márcia Monteiro on 12 May 2018
Thanks for your review. I hope you come back to Porto and choose us again. We will be waiting to welcome you again.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from InSitu Living on 4 May 2018
Thank you very much for your evaluation! Your opinion is very important to us!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience great location lots of restaurants in area
Stayed 3 nights in Apr 2018
Response from InSitu Living on 24 Apr 2018
Thank you very much for your feedback. Your opinion is very important to us!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accomodation. Very clean and felt like my own flat in the city. Very close to transport links to the airport as well and perfect location! I would book this again!
Response from InSitu Living on 11 Apr 2018
Thank you for your feedback! Your opinion is very important to us!

8/10 Good

Javi, London, UK

Liked: Cleanliness, property conditions & facilities, room comfort
Nice new apartment, very central
It's a newly refurbished apartment with all you need and conveniently located between the main shopping street, the train station and the restaurants/nightlife area.
Stayed 2 nights in Dec 2017
Response from InSitu Living on 22 Feb 2018
Muito obrigado por escolher os nossos apartamentos. É com alegria que recebemos o seu feedback!

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This apartment was centrally located within walking distance of the city. It was very comfortable. well equipped and very clean. I certainly would recommend it to friends travelling to Porto.
Stayed 3 nights in Oct 2017