Potelle Holidays

Had a enjoyable stay friendly helpful staff.

Nice big clean room with a fridge. We washed & dried our laundry while there in the laundry room. Was a quick Uber/bolt ride to Grand Place and other sites. Staff were helpful. Would definitely stay here again.

The hotel is not in the best area of Brussels between the train station and the the main square. Having said that, the quality and service was far superior to one hotel in particular whose location would be classed as premium overlooking the main square. The room was spacious comfortable and clean. The staff were very helpful and the breakfast was excellent with plenty of choice. I would highly recommend this hotel, it's our first stay here but will not be our last.

Great location Not in the main building There were allot of starirs to go up. No.elevator. they did not offer help with bags. Really uncomfortable.

The staff was very courteous and friendly. However, the room we were assigned on the first night was quite a shock. The shower was located in the bedroom with only a single glass wall for separation. There was no sofa and only one chair in the room, as well as just one small bath towel provided. Overall, the room felt more like a closet than a proper hotel room. Given the price we paid, we expected a much more decent accommodation. The following day, I requested a different room, which we received that evening. This room was significantly better and met our expectations. That said, I believe a discount should have been offered for the first night, which unfortunately did not happen. Overall, the hotel is very clean and modern.