Poulseur Holidays

Naomi was a great help to us, helping with our dinner plans. The rooms were the best we had on our trip to Switzerland, France, Belgium and The Netherlands. We would highly recommend the Falco and gladly stay there again!

Hotel and room conditions were rather dirty. The carpet in the elevators should really be replaced. The tile floors in the room were clearly dirty and need a more thorough washing. Towels are thin and sparsely provided. Mattress and pillows are low quality. All of which I expect more from a 4 star hotel. Staff was extremely helpful and friendly.

If you’re looking for a next level stay in Bruges this is the spot… I upgraded to one of the mansion rooms and it was absolutely well worth it so much space beautiful amenities within the room, the bathroom the king size bed. Even the drinks in the room with excellent value you don’t feel like you’re being ripped off at €3 - all of the staff are amazing, treat yourself to breakfast. It is incredible and if you have time sit by the fire and get a cocktail and relax. Central, you can walk around Bruges so easily - I stayed here for six days and next time I come to bruges, I’ll be staying here again… thank you to all the staff who made my stay absolutely wonderful

The hotel and staff were amazingly wonderful The room was big and very comfortable indeed Location was perfect for everything especially sightseeing Lots of options for food around and shopping Beautiful beautiful place

Really lovely hotel and amazing staff. I did ask for a little something to be put in the room for my partners birthday, which they confirmed there would be but unfortunately nothing was which was a shame!