Povoacao Hotel Guide - Family Friendly Hotels in Povoacao, Azores

"This is the best hotel on the island! Absolutely fantastic!!!"

"Great location"

"Beautiful hotel with great amenities."

"Excellent experience, excepcional customer service. Very clean and cozy room."

"Excellent location. Wonderful staff. Front desk reception Sonia is a wonderful person. Definitely would stay again "

"Staff went above and beyond to accommodate our family!"

"big, comfy clean room, freindly staff, excellent breakfast, super nice hotel restaurant, good restaurants around"

"I had an excellent stay at MS Vila Nova. The hotel is clean, well maintained, quiet, and very comfortable. The room was spacious, the bed very comfortable, and the bathroom spotless. Everything felt organised and easy, which made the stay stress-free. The facilities are solid and deliver great value. What truly stands out, however, is the level of service, particularly from Raquel at reception. She operates at an exceptionally high customer service standard. From the first interaction, she was calm, professional, attentive, and genuinely welcoming. Her communication is clear and reassuring, and she has a natural ability to make guests feel comfortable and valued. It is evident that Raquel knows her role inside out. She works with confidence, efficiency, and precision, while maintaining a warm and approachable manner. She anticipates needs, handles requests smoothly, and ensures everything runs seamlessly. Her presence alone elevates the entire guest experience. Check-in was quick and efficient, and the overall stay exceeded expectations. The hotel is excellent, but Raquel’s professionalism is what makes it truly memorable. I would highly recommend this hotel and will definitely return."

"From the moment you arrive at Furnas Lake Forest Living, you feel a sense of calm. The reception was easy to find and we received a very warm welcome and explanation of the property, then were guided to our house. It was a very personal experience and I appreciated the attentiveness of the staff. The houses are secure, quiet, immaculately clean, and situated in a stunning forested area. There are even koi fish in the moat around the houses. All of the finishings were thoughtful and on brand for the location. We were able to enjoy the a la carte breakfast prior to checking out, and it was both delicious and satisfying. I'm very sad that we were unable to secure a reservation for dinner due to a conflicting reservation, but that just means we are due for a trip back! They are working on a spa and additional houses, which will make an already spectacular experience even better, I'm sure. Obrigada for making us feel right at home during our short stay. Can't wait to visit again (for longer this time)."