Prenden Hotels

"Really nice hotel. Luxury! Very professional staff. "

"Perfect location, close to all transit which made traveling to all parts of Berlin very easy. Clean, easy to navigate, staff was wonderful. Will absolutely stay there again if I come back to Berlin! It was also very easy to find once we arrived in the city. Came from the US."

"Terrible service and terrible stay. Checked in on a Friday and my A/C didn’t work. Room felt like 80 degrees all night. Called the desk and they told me they couldn’t get another for another day and they don’t have fans. Saturday I’m begging for someone to look at the A/C. After the 10th attempt of me calling and go downstairs I’m told it’s broken and I can get a fan from the cleaners. Which they don’t clean your room or replace towels everyday even if you hit the button for service. Terrible communication! "

"Location, breakfast"

"Good breakfast, a lot of selections."

"Good size room, spotless clean, wi-fi was occasionally slow. Staff at reception very nice and efficient. Excellent access to public transit and quick easy walk to Velodrome. Main complaint is air conditioning lacking and although it was cool at night window barely opened to cool down room. Room service stops too early. Also no USB charger port in room. "

"Room was clean, recommend 2 keys so one can be used for the power at the entrance. Staff were very friendly. Spa does not open until 2pm, it would have been nice to use it in the morning."

"The room was comfortable and the staff are very helpful."

"Barely any wear-and-tear on the rooms, but the bedside light fixtures were not working. Breakfast buffet is highly varied, with options catering to any dietary restriction. On-site restaurants and bars are convenient and offer great dining options."