Prenden Hotels

"Lovely hotel, great location and a brilliant breakfast. "

"Centrally located, accommodating staff great value "

"Helpful staff, awesome spa center, and public transportation is 2 mins walk from the hotel."

"Yes, everything ok! Thanks! "

"Didn't have the breakfast"

"Tuvimos un inconveniente por el desayuno. Al llegar realizamos el check in a eso de las 3am y nos indicaron que no tenías desayuno incluido que si queríamos incluirlo. Pues le indicamos que si. Al otro día nos percatamos que no tendríamos tiempo de poder ir a desuyunar el último día. Por lo que norificamos que no vamos a desayunar ese día. Si respuesta fue que no podían devolvernos el dinero que nos darían el desayuno to-go. Pues al no lograr cancelarlo, lo cual es ilógico, aceptamos. De más está decir que lo que se encontraba en el to-go no le hace justicia al precio que pagamos por el desayuno (diario). Al realizar el check out y solicitar recibo nos indicaron que no dan recibos pues realizamos la reservación por una página secundaria. Entiendo que la situación se manejó mal, ya que los cargos se realizan al hacer el check out. "

"Great location, friendly staff, clean room. "

"Nice room, very quiet. Hotel is very conveniently located next to the train station"

"We were very happy about our stay. We loved the hotels location next to many attractions. It felt safe and although it was new years and loud at night we found the hotel well insulated to keep out the noise and keep in the heat. The bed was comfortable and the shower’s were hot. The hotel staff was very attentive with special mention to Thomas who was very professional and kind. We ate often at the coffee shop and had new year’s dinner at the restaurant. That would be my only issue was that the 4 course meal was exceptionally attractive but not to my taste. It’s worth mentioning I am a very good cook and, have a very critical palate others in my group were happy and they loved the wine selection. When I return to Berlin this will be the only place I would stay. Our group of two couples all found the hotel excellent. "