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"Well, it is a little bit more of a "motel" then inn. A little bit run down. However with my child having a sports competition and my reluctance to drive the I-17 in the dark, I just needed a decent, cleanly place to shower and rest my head. And that is what it was. Quiet and convenient. A few things could help - new beds, interior bolt on doors, nicer toiletries besides a bar of soap. Would stay again."

"When we tried to check in at the front desk, we were advised by one of the van drivers that we had to go up to the casino to check in. There was a larger party staying in the room next door to us that was pretty loud all night. Hotel was nice a little dated but nice. I am very short so the high beds were not the easiest to get up on but we made it work. "

"Very central location "

"There was no discloser that this property was under total remodel. And I mean construction zone in the lobby and most floors! We walked in to the lobby and it was a full construction zone with hand-written sign with arrows on where to check in. No lobby and the breakfast room was crammed into a small conference room. We had a remodeled room, but the king bed was old and lacking full support and 4 tiny queen size pillows and very old and worn duvet. Amenities included only one serving of coffee. Had to wait for breakfast to begin to get more coffee to start the day. The staff was friendly and trying their best. But if we had know about the construction, I would have chosen to reserve another property. "

"Room was great and the staff were lovely. A great spot for us to stay when visiting outside of Sedona"

"Friendly helpful staff "

"Pet gift was wonderful touch."

"With NO advance notice whatsoever, we were notified at check in that we were bumped to another "sister hotel" a mile away. This was NOT a last minute reservation. With no alternative, we re-packed the car and drove to another hotel farther from our purpose for traveling there to find it completely under construction. We made a reservation for a king bed, but were given two smaller separate beds. Only one elevator worked and we were on the 3rd floor. They know how to make the reservation, but not how to hold the reservation. We had a less desirable room, farther away, under under construction. NOTHING given or even offered for the inconvenience. I am surprised that Hotels.com would allow such treatment of a long-time, or ANY of their customers. "

"Beautiful and spacious property and rooms "