Nairobi Hotel Guide - Prestige Plaza hotels in Nairobi, Kenya.

"Excellent staff, clean & comfortable rooms with great amenities. Small, but well equipped gym. Complimentary sauna and steam room. Excellent breakfast."

"I had great time here. At first I saw the rooms don’t have Ac I asked why because I can’t stay without chilling. the girl told me not to worry that houses around here don’t usually have one. Believe me it was really cold in the city and I had to request for electric heather to warm up. Very helpful and coordinated staffs starting from gate man to reception. Has a plaza just across and close to city center. You should Book here without thinking twice I enjoyed my stay and will definitely be back soon "

"This hotel is located inside the Chinatown. Very convenience. And close to another shopping mall."

"Lovely and comfortable hotel with staff that were very helpful, a shuttle van that was easy to arrange, and an excellent restaurant. I highly recommend it!"

"The room was clean, the employees were friendly and the room had everything except for a blow dryer but they brought a fan. "

"Great Location, Unacceptable Management and Safety Hazards ​While the location was excellent and the property looked attractive, poor management and serious safety issues completely ruined our stay. ​Service and Communication Failures: We arrived late (around 11 pm) with no check-in details from the host. Communication throughout the stay was non-existent. On check-out day, despite our 11 am booking time, we were aggressively disturbed by staff knocking four times between 9 am and 10 am. Furthermore, we ran out of electricity in the middle of the night, even after reporting the low power level earlier that day. ​Serious Safety Risks: The most concerning issues were safety hazards. My daughter was injured by an exposed screw on the sofa shortly after arrival. Additionally, the unmarked glass kitchen door was a continuous hazard that everyone in our party bumped into. The host also sent a cleaner daily without notice, and basic amenities like hand towels were missing. Large square plates were provided making it impossible to use the microwave. There are just too many issues which makes you feel this is not a safe house. ​I cannot recommend this property until the management drastically improves basic service standards and eliminates these severe safety risks."

"Yaya center is nearby! "

"The hotel was acceptable, room were big, bedsheets were clean, towels were fresh, room was clean, only bathroom was not clean enough, I think because the cleaner has much to do. The staff were so polite and friendly, many thanks for the receptionist "

"Restaurant staff was terrible. Ate with a group of friends. 4 of them had their food delivered in about 45 minutes. After 2 hours i finally asked about my meal. 10 minutes later they came and ask me to confirm what i ordered. They rushed my meal, if you can call waiting 2 1/2 hours rushing. Dish was cold and under cooked. No apologies, no we are sorry, just nothing. Food was terrible."