Nairobi Hotel Guide - Lucky 8 Casino hotels in Nairobi, Kenya.

"Room was always cleaned. Staf was friendly and very professional. Shout to Mary with the welcoming smile as soon as I worked into the lobby, John also was a very patient chauffeur. I enjoyed our conversations. Cannot remember all the names that were exceptionally pro-active. Spent so much time here I felt like I was part of the Blu family. Security is guaranteed and I love it."

"Friendly staff."

"Hidden Gem of Nairobi...walkable, safe, first class comfort, great food, and attentive Staff."

"Very lovely staff, who were also very helpful. The apartment was outstanding and kept cleaning everyday."

"This is my third time I am staying in this hotel, As usual, the reception team was amazing—especially Mile (if I’m remembering her name correctly). She was incredibly helpful.”"

"Great staff, location, and apartment. "

"Good stay and sleep. Had Netflix and prime to watch! "

"The room was clean, the employees were friendly and the room had everything except for a blow dryer but they brought a fan. "

"Great Location, Unacceptable Management and Safety Hazards ​While the location was excellent and the property looked attractive, poor management and serious safety issues completely ruined our stay. ​Service and Communication Failures: We arrived late (around 11 pm) with no check-in details from the host. Communication throughout the stay was non-existent. On check-out day, despite our 11 am booking time, we were aggressively disturbed by staff knocking four times between 9 am and 10 am. Furthermore, we ran out of electricity in the middle of the night, even after reporting the low power level earlier that day. ​Serious Safety Risks: The most concerning issues were safety hazards. My daughter was injured by an exposed screw on the sofa shortly after arrival. Additionally, the unmarked glass kitchen door was a continuous hazard that everyone in our party bumped into. The host also sent a cleaner daily without notice, and basic amenities like hand towels were missing. Large square plates were provided making it impossible to use the microwave. There are just too many issues which makes you feel this is not a safe house. ​I cannot recommend this property until the management drastically improves basic service standards and eliminates these severe safety risks."