Nairobi Hotel Guide - UNHCR Kenya hotels in Nairobi, Kenya.

"Good "

"I had a wonderful stay here. The rooms were clean, spacious, and very comfortable. I received a complimentary room upgrade, which was such a thoughtful touch and truly appreciated. The breakfast buffet had a nice variety of delicious options, and everything tasted fantastic. The staff were incredibly friendly and welcoming throughout my visit. I was so impressed with the experience that I even booked another stay for the following week before checking out. I highly recommend this hotel and would happily stay here again. "

"Good room, helpful hotel staff, "

"Excellent experience from beginning to end. Great location and very quiet. Currently my favourite hotel in Nairobi. "

"Hotel is located in a central location, walkable to many shops and restaurants. The breakfast was good with many options and the staff provided excellent service. I am most likely to stay here again when I return to Nairobi. "

"Very tiny rooms NO amenities except body soap. Wanted to charge for slippers that were onetime use only and would not give a receipt upon request. Breakfast was good and staff was fine. Above information should be provided to guests "

"We really enjoyed our stay at the JW Marriott. The hotel is spotless and the staff was exceptional. The breakfast buffet was great and the staff were very responsive to any request. The other restaurants offered a broad variety of dining choices. Room service was fast with a good menu and they picked up the dishes quickly. The exercise room was great with the most recent cardio equipment. They have a decent variety of free weights and Lifestyle equipment with about six treadmills, some bikes, two rowing machines and an arc trainer. The pool was nice and well staffed with also an attentive staff to provide towels or poolside dining. We had the occasion to have a couples massage and both masseuse were fantastic. They gave us real massages and not just a body rub. The room is very nice with modern and stylish decorations. The shower was good size and the bathtub perfect. The only drawback was that the room seemed a little small and the mattress was terrible. Overall I think we would return for the incredible staff, dining and overall ascetic of the property. Across the street is a small mall with a 24 hour market that also sold souvenirs. "

"The Wi-Fi was completely out, and I asked for help for eight hours. Since I work in the IT department, I suggested we reboot the machine. However, they kept saying they’d send staff to figure it out, but no one showed up. "

"Very well equipped spacious rooms with an amazing staff. Good location with various food & shopping options nearby "