Pristine Bay Hotel Guide - Beach Hotels in Pristine Bay, Roatan

"Staff goes far and beyond great service "

"I had an excellent experience at the Mayan hotel! The team there was super friendly and went out of their way to help us with everything we needed. Plus, the food and drinks were top-notch! I can't wait to come back!"

"Overall, my stay at the resort was good. The location is fantastic—being just steps away from the beach was definitely a highlight. The food was great as well, with no complaints there. While most of the staff were helpful, I did encounter a few who weren't as friendly or welcoming as I would have liked. That said, others made up for it with their attentiveness and professionalism. One downside that really impacted my experience was the condition of the pool. After a few days, it became noticeably cloudy and appeared uncleaned. I overheard a staff member mention that no one had come to clean it in days, which was honestly off-putting and made me avoid the pool for the rest of the trip. Overall, I had a good stay, but I do hope the resort takes better care in maintaining the cleanliness of shared amenities like the pool in the future. "

"Amazing "

"The property is beautiful and the staff assist with smiles 😃 Thank you, Jake for your great service! JB"

"Clean room"

"Our stay at this hotel was absolutely excellent! The location was perfect, everything was super clean, and the staff was incredibly responsive. The receptionists were very professional and always ready to help. A special thanks to Carlos, who spoke excellent English and went above and beyond to make our stay even better. One of the highlights was the amazing coffee shop inside the hotel. They gave us a tour of how they roast the beans and explained the different tasting profiles in detail. The person who runs the coffee shop is a true expert, and we felt very lucky to learn from him—it made our mornings extra special. I highly recommend staying here if you want a comfortable, well-located hotel with top-notch service and unique touches that make it unforgettable!"

"My room was only 1 room away from the beach, offshore is the 2nd longest uninterrupted coral reef in the world, food was cafeteria style and excellent, attended the wedding of a relative and created memories of a lifetime"

"I loved this hotel. It is clean, family friendly, the beach is just a couple steps away. The staff is friendly and always willing to help. The place is well maintained. We stayed here for the first time 6 days with breakfast included just because we did not know if we were going to like the food. Next time we visit I would definitely book the all inclusive package bc food is delicious and fresh. I didn’t like the restaurant that they have at the beach, but I only had dinner one time. Maybe I should have given them another chance. "