Pristine Bay Hotels

"We stayed here due to our flight being delayed. Chachi was so nice upon check in."

"A great place to stay, I would definitely stay here again. I have 2 complaint, they always put the gratuity on the bill without telling you even though they say is your choice when you tell them and they can remove it, if you don’t realize you tip on the top of tip. Second they offer a free shuttle to ferry, I think is a plus but they send me to the wrong ferry and I missed mine that I had paid already so I had to buy another ticket and we were 4 people. "

"The staff at this facility is excellent. They really cater to me and my husband. The Front Desk staff gave excellent advice on charter adventures shopping advice and great location. LGBTQ2 friendly."

"The entire staff was excellent. Maya and her girls Kelly and Alexa were wonderful. Made us feel like family. The rooms were clean. Great experience!"

"Your staff treats us like family. I love everything about your hotel and the breakfast is fantastic. We are always sad to leave."

"After rush hour traffic evening it’s somewhat difficult to flag down a taxi, wait time is longer. "

"The staff was excellent, the rooms comfortable, and clean, ans the property was beautiful. "

"Everything was nice! "

"Beautiful Hotel stay. Close to the ocean for snorkeling and the staff made us feel like home. To everyone at Puerta Azul thank you! "