Prötzel Hotels

"Efficient and tidy, all you need is provided"

"Smartments Berlin Karlshorst is for those who travel on a budget. I travel a lot and prefer to stay in apartment hotels. I think this hotel is one of the best in this category. A minute walk to the public transport, 10-15 minutes ride to the city center. The hotel is clean, the staff is very helpful ( special thanks to Ms.Pilar), rooms are cozy and if you need extra supplies, there is a room for that on every floor. Yes, I recommend this hotel, and when again in Berlin will stay at Smartments Berlin Karlshorst. "

"Very well equipped and modern room. Should have checked a little more detail as no coffee supplied for the machine and no hairdryer but everything else was perfect. Staff were very friendly and online check in/out couldn’t be more easy. Would absolutely stay here again. "

"Excellent stay, the room was spotless, I really loved the combination of colours, had excellent sleep and, to my surprise , the bathroom offered both a bath tub and a shower, all the amenities , mini bar provided; Even though the hotel seemed to be pretty populated plus other events taking place (conferences etc ) there was a very quiet, relaxing atmosphere throuoght the hotel and the vast elegant lobby ; For the smokers : there is also an indoor smoking area called " Smoker s Lounge " Didn t try the breakfast but I m sure it was all good standard. Moreover, tram and train just steps away from the hotel plus pharmacies and a Rewe for different groceries, a petrol station just around the corner and even a Burger King for whoever fancies it. Seamless check in experience, same for check out, personnel very nice and welcoming will definitely stay again, as a matter of fact, I already know when I m coming back :) "

"Excellent accommodations. Staff were above abd beyond good."

"Beutiful hotel and big clean nice room "

"I had a great stay here. The rooms are a bit small and hotel was hard to find but once in, it's close to a lot. Got to take the utrain and visit some markets. The staff Denys, Franco and Ana were amazing gave me recommendations on places to go the best foods and drinks even at the hotel bar drinks and food were tasty. Thank you."

"Nice staff, centrally located"

"Friendly staff. Comfortable rooms. "