Puertas Holidays

Shops and restaurants are nearby as are key attractions such as Prado Museum, Palace, the start point of tours. Efficient check in and checkout, clear and appreciated communication prior to check in

Studio was clean well organized everything needed for a very comfortable environment. And access to everything within walking distance. Loved it

Very central location in Madrid. Right across from a subway station. Easy to catch taxi also in front of the hotel. It is a busy thorough fare with alot of access to stores and restaurants. It is the touristy area of the city so keep that in mind if you are looking to be in a quieter area. I was on the 4th floor, but couldn't hear much noise. Rooms are very clean and great condition. Great housekeeping. Staff overall friendly. Overall great hotel. Lobby area and public spaces need some updating and would be my only comment about furnishings and not having a coffee maker in the rooms are the only two slight comments about the accomodations.

Great staff and very courteous

El hotel es muy bueno y tiene un buen servicio. En mi caso, sin embargo, tuve la mala experiencia de que dejé mis zapatos. Contacte de inmediato para que los aseguraran pero el hotel tiene procedimientos muy tardados y burocráticos para ello. El resultado fue que mis zapatos nunca aparecieron.