Puerto Plata Hotel Guide - Family Friendly Hotels in Puerto Plata, Puerto Plata

"The balcony view is very nice. We have a great time. I hardly recommend "

"Staff was great, from the helpful staff at the front desk to bartender Loralei the beach. "

"food everywhere and many many activities for adults and kids, staff was very nice had no problems my stay was great, loved that the balcony of the room had a place to hang clothes for after you get out the pool, would definitely visit again it was fun "

"The customer service provided by the staff was excellent and the accommodations are superb. "

"The hotel was excellent for the price. The food was great and beach was beautiful. The room was clean. The only problem was the long line for check-in."

"Great location, very safe, close to the beach - food excellent - staff very friendly "

"Customer service from Expedia was excellent service "

"Impressive "

"The check-in process was a bit tedious, but that was due to Expedia, not the hotel. To keep a positive experience, the hotel staff was very kind and upgraded us to a beautiful room. We were a family of four, including a 7-year-old child, and each of us had our own bed and private bathroom, which was excellent. Everyone was very friendly and welcoming, from the front desk staff to the waiters, and especially the bar staff. The entertainment was excellent; the girl who organized the karaoke had great charisma and energy. The weather was on our side, with sunny days throughout our stay. The food at the Blue Lagoon restaurant was delicious . we absolutely loved it. The entire resort staff is humble, respectful, and very kind. Recommendations: • I didn’t really like the “guagua” shuttle; I think a large golf cart would look better and feel more comfortable. • At the bars, drinks were often served in plastic cups, which takes away from the presentation. However, at the beach they used nicer cups, and we were able to take great photos there."