Hyatt Hotels hotels in Puerto Plata, Puerto Plata

"The rooms were clean and updated. The food was scrumptious and "

"This place is amazing. The room was clean and new. The food at the restaurant was excellent. The stay was perfect. I will be back!"

"Yes very professional"

"The hotel staff is amazing, front desk, concierge , pool staff, cleaning staff!!!!"

"Anna V in the restaurant Perla! Amazing service and made us feel so special everyday- Manuel and Louis for the bell hop and shuttle were amazing and always made us laugh! We loved everyday and look forward to coming back."

"The staff, especially Lordy, was very polite and helpful. The pool was beautifully situated by the pools with a view of the sunrise. The sunset was at the front of the hotel, but we were lucky to have a lovely cloud formation in the back of the hotel (see picture… praying for World Peace 🙏🙏🙏). The hotel is remote so we took taxi to restaurants and other places. Sometimes, Lordy drove us 💜. The room was spacey but needs some cleaning (dust on ceiling, fan, and furniture). The kitchen and common area is beautifully designed and decorated, but there were roaches in the kitchen, which took away the serenity of the place. The cove rocks in the back of the hotel were nice to watch the waves💜, but need major cleaning from trash🙏🙏🙏. I hope my feedback is helpful to improve this beautiful hotel. We met the very kind hotel owner. We will definitely come back to stay at this lovely hotel💜."

"Staff was amazing! Activities were great! I had an amazing time. Will definitely come back."

"What an amazing hotel. The staff is super attentive very personable.The food was amazing every thing was incredible. The rooms were so beautiful the pictures do it no justice. Definitely coming here again. "

"Good "