I have mixed feelings about this rental. One of the reasons I rented this property was because it offered a full washer/dryer in the unit. My pre-arrival welcome mail from the owner talked about having these amenities when considering my packing requirements. Unfortunately, upon arrival I was told that the washer was broken and would not be fixed during the length of my stay. I reached out to both Roger (the property manager) and Michael (the owner) to explain that being without this advertised amenity was an issue because I had not packed extra clothing. The response from Roger regarding the washer/dryer: "Owners do not /cannot guarantee that they will be working..." He suggested that I take my laundry to a laundromat every morning and pick it up before they close for the day. I don't want to make trips to the laundromat...that's why I paid for a unit with a washer/dryer. Michael had specifically requested I contact him with any issues or problems during my stay. The owner response: silence.
The views from this unit are outstanding. The kitchen has the basics, but not much more. The bathrooms are beautiful but not separated with a door from the bedrooms. It can be noisy for anyone sleeping, but you could always use the 3rd full bathroom down the hall. I was awake later than I normally stay up on most nights from the noise from the bars. You get great views and location, and the noise that comes along with it.
The pool is beautiful. It's a bit on the cool side, and a few residents that I spoke to said the management was keeping it cooler than in the past. It felt cold to me on all but one very hot day. Only one hot tub of two was operative. And it was warm, but not hot. Again, the thought from a few residents was that the temperature was lowered to keep down costs. I have never been to V399 before so I do not have a comparison. Twice when we went up to the pool there were no lounge chairs available.
Truthfully, I would not rent this unit again. When I explained my concerns about the lack of an advertised and needed amenity, Roger was quick to let me know, in an unexpectedly condescending way, that my expectations needed to be changed instead of finding an acceptable solution. Disappointing.