Front of property

Reviews of Hotel Belmar Galeria

3 out of 5
Hotel Belmar Galeria
Insurgentes 161, Col. E. Zapata, Puerto Vallarta, JAL

Reviews

8.0

Very good

Rating 10 - Excellent. 209 out of 611 reviews" "
Rating 8 - Good. 264 out of 611 reviews" "
Rating 6 - Okay. 96 out of 611 reviews" "
Rating 4 - Poor. 21 out of 611 reviews" "
Rating 2 - Terrible. 21 out of 611 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Samuel

Stayed 2 nights in Mar 2021
Response from BELMAR STAFF on 22 Mar 2021
Hola Samuel, agradecemos su evaluación. :)

10/10 Excellent

Ivan

Stayed 3 nights in Mar 2021
Response from BELMAR STAFF on 22 Mar 2021
Hola Ivan. Muchas gracias por tu evaluación. :)

10/10 Excellent

jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
As always, a delightful experience. Missing it already.
Stayed 4 nights in Feb 2021
Response from BELMAR STAFF on 25 Feb 2021
Gracias Jessica, We´re missing You already too. :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Feb 2021
Response from BELMAR STAFF on 1 Mar 2021
Gracias por su evaluación, nos esforzamos por mejorar sus expectativas.

8/10 Good

Moisés

Stayed 2 nights in Feb 2021
Response from BELMAR STAFF on 20 Feb 2021
Hola Moisés, agradecemos su evaluación. Nos ayuda a mejorar el servicio.

10/10 Excellent

gilberto

Stayed 4 nights in Jan 2021
Response from BELMAR STAFF on 10 Feb 2021
Gracias por ti evaluación Gilberto. :)

10/10 Excellent

Kevin

Stayed 2 nights in Jan 2021
Response from BELMAR STAFF on 30 Jan 2021
No info.

10/10 Excellent

Helen

Stayed 4 nights in Jan 2021
Response from BELMAR STAFF on 29 Jan 2021
Hi Helen!! Gracias at all.

8/10 Good

Gabriela

Travelled with family
Liked: Cleanliness, staff & service
Hotel céntrico
El hotel está bien situado, sin embargo hay mucho ruido, debido a que es una avenida principal y por las noches transitan camiones y motos ...ademas no hay muebles para poner las cosas y eso para mi resultó algo incómodo ....el personal es muy amable y atento, quienes en todo momento me auxiliaron en mis requerimientos..
Stayed 5 nights in Jan 2021
Response from BELMAR STAFF on 10 Jan 2021
Muchas gracias Gabriela por tu evaluación. Todo el staff estamos felices de haberte alojado ademas, es muy acertado tu comentario. :)

8/10 Good

Alejandra Lumbreras

Stayed 3 nights in Jan 2021
Response from BELMAR STAFF on 8 Jan 2021
Gracias por sus comentarios y evaluación, esto nos ayuda mucho a mejorar el servicio.

10/10 Excellent

Carson

Stayed 6 nights in Dec 2020
Response from BELMAR STAFF on 11 Jan 2021
Gracias Sr. Carson. Nos vemos pronto.

8/10 Good

Barrie

Stayed 28 nights in Dec 2020
Response from BELMAR STAFF on 8 Jan 2021
Gracias Barrie. :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The art in the hotel is very unique and you feel like you're exploring a little boutique art gallery. The room was clean, comfortable, and well decorated with a working fridge and TV. The location is perfect between the city center and gay area.
Stayed 1 night in Dec 2020
Response from BELMAR STAFF on 28 Dec 2020
Thanks so much for your test and good comments. It help us to improve and get better each day. :)

6/10 Okay

Lynn, Bay City MI

Liked: Cleanliness, staff & service
Good location in romantic zone.. hotel is older and needs some updates. No elevator so be prepared to climb 4 flights of stairs.
Stayed 3 nights in Dec 2020
Response from BELMAR STAFF on 18 Dec 2020
I appreciate your comment, this helps us a lot to improve Our service. Gracias Lynn!!!

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool hotel & great price
Hotel staff was awesome! Daily housekeeping available. Comfortable beds, hot water, fans and air conditioning. Location is perfect. Short walk to beach and the park is right over the river. Great local food everywhere. It was loud because of construction...but I'm from the city and loud noises don't bother me. They are building condos nextdoor....the loud noise she die off once the condos are complete.
Stayed 16 nights in Nov 2020
Response from BELMAR STAFF on 11 Dec 2020
Gracias Kath! it was a great pleasure. All we the staff are happy to meetyou. Hope to seeyou again. :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien situé. Personnels attentifs. Chambres très propres. Un peu bruyant de par sa situation sur la rue Insurgentes.
Stayed 9 nights in Nov 2020
Response from BELMAR STAFF on 5 Dec 2020
Merci beaucoup pour votre avis. Un honneur pour nous de vous avoir chez vous.

6/10 Okay

PHILLIP

Stayed 8 nights in Nov 2020
Response from BELMAR STAFF on 14 Dec 2020
Gracias por su evaluación y comentarios, todo el staff de Belmar le esperamos con los brazos abiertos. :)

10/10 Excellent

Craig

Stayed 19 nights in Oct 2020
Response from BELMAR STAFF on 22 Nov 2020
Gracias Sr. Craig!!

10/10 Excellent

Adam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Place in Vallarta
Amazing. I will never stay anywhere else when I travel to Vallarta. SUPER CLEAN, SUPER CLOSE to attractions , SUPER FRIENDLY. This place is my home away from home.
Stayed 5 nights in Nov 2020
Response from BELMAR STAFF on 10 Nov 2020
Gracias Adam!! Its a real pleasure to host you!!! All staff is happy with you and will be waiting for you again. :)

8/10 Good

sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2020
Response from BELMAR STAFF on 6 Nov 2020
:)

8/10 Good

Andy

Stayed 2 nights in Nov 2020
Response from BELMAR STAFF on 15 Nov 2020
Gracias Andy por tu evaluación. :)

10/10 Excellent

Jorge

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ubicación inmejorable!
Excelente ubicación! Excelente servicio y limpieza! Definitivamente recomendable y lo volveré a reservar en mi siguiente viaje a Puerto Vallarta!!
Stayed 4 nights in Oct 2020
Response from BELMAR STAFF on 4 Nov 2020
Mil gracias Jorge!!! Tu comentario nos motiva a seguir esforzandonos y dar mejor servicio. Nosotros con los brazos abiertos de volveriamos alojar. :)

10/10 Excellent

MiguelDavila, Arcadia california

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No elevator if you going to the 4th floor other wise nice location
Stayed 3 nights in Oct 2020
Response from BELMAR STAFF on 3 Nov 2020
Gracias por tu comentario y evaluación Miguel. Tengas buen viaje.

8/10 Good

Verified traveller

Stayed 2 nights in Oct 2020
Response from BELMAR STAFF on 2 Nov 2020
Gracias por su evaluacion!!

10/10 Excellent

gilberto

Stayed 3 nights in Oct 2020
Response from BELMAR STAFF on 10 Nov 2020
Hola Gilberto, gracias por quedarte con nosotros. Recibe un cordial saludo de parte de todo el staff de Belmar. :)

10/10 Excellent

Phillip

Stayed 7 nights in Oct 2020
Response from BELMAR STAFF on 6 Nov 2020
:)

10/10 Excellent

Gustavo

Stayed 5 nights in Oct 2020
Response from BELMAR STAFF on 2 Nov 2020
Gracias por tu evaluación. :)

10/10 Excellent

Joan

Stayed 3 nights in Oct 2020
Response from BELMAR STAFF on 27 Oct 2020
Gracias por tu evaluacion Joan.

10/10 Excellent

Nicholas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful, Clean & Friendly!
Best Hotel stay in Vallarta, having been going to Vallarta almost 10 yrs now, very economical, super clean, friendly staff, great location and very secure! You will not find all of these qualities in any other hotel at this price point.
Stayed 15 nights in Sep 2020
Response from BELMAR STAFF on 24 Sept 2020
Graaaacias, Nilko!!!! :) We all the staff were so happy with You, and was a real pleasure to host you. Te esperamos pronto de regreso.

10/10 Excellent

TAMMY

Stayed 2 nights in Sep 2020
Response from BELMAR STAFF on 24 Sept 2020
Hey Tammy!! Gracias por tu evaluacion. :)

8/10 Good

Ahmad

Stayed 2 nights in Sep 2020
Response from BELMAR STAFF on 21 Sept 2020
Gracias Por su evaluación, Nos encantaría volver alojarlo en el futuro. :)

10/10 Excellent

Verified traveller

Stayed 7 nights in Sep 2020
Response from BELMAR STAFF on 9 Sept 2020
Sin comentario o evaluación vista.

8/10 Good

Harriet

Liked: Staff & service
Friendly little hotel.
This hotel is a simple fairly quiet hotel in a good location. The front desk people were very helpful and kind. The room could have been cleaned a little better. The neighborhood is full of tasty little restaurants and stores so it’s easy to get what you need. A good inexpensive choice.
Stayed 7 nights in Mar 2020
Response from BELMAR STAFF on 19 Mar 2020
Thanks for your evaluation. It motivates us to continue doing the best. We will waiting for you on your next visit to Puerto Vallarta !!

6/10 Okay

Adriana, Indiana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is very well located, you can walk to different places if not you can take Uber and it’s very affordable. We stayed in room #22 (third floor) internet didn’t work at all, bathroom is very small and bed too. Also there is no elevator. LOVE the balcony and the view of course ! It’s an ok hotel for maybe one or two nights. Staff was very friendly!!!
Stayed 1 night in Mar 2020
Response from Gerencia Hotel Belmar on 11 Mar 2020
Good afternoon Miss Adriana, we appreciate your comments, we are working hard on them so that on your next visit you`ll see the difference and be totally satisfied with your stay

10/10 Excellent

Verified traveller

Stayed 2 nights in Mar 2020
Response from Gerencia Hotel Belmar on 9 Mar 2020
Gracias por reservar con nosotros, esperamos tenerlo pronto en casa.

6/10 Okay

Verified traveller

Stayed 1 night in Feb 2020
Response from Gerencia Hotel Belmar on 3 Mar 2020
Gracias por su preferencia, esperamos tenerlo pronto en casa

8/10 Good

Verified traveller

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location staff was very and helpful. Very economical for the location
Stayed 1 night in Feb 2020
Response from BELMAR STAFF on 1 Mar 2020
Thanks for your evaluation. It motivates us to continue doing the best. We will waiting for you on your next visit to Puerto Vallarta !!

8/10 Good

VICTOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small comfy room, good service and cleanliness
Stayed 1 night in Feb 2020
Response from Gerencia hotel Belmar on 29 Feb 2020
Thank you for booking with us, we appreciate your comments

8/10 Good

Randall

Liked: Cleanliness
Disliked: Staff & service
Room wasnt ready when we got there so went for a drink and when we came back nodbody there, had to wait another 15-20 minutes. Very small room but interesting art all thru hotel
Stayed 1 night in Feb 2020
Response from Gerencia Hotel Belmar on 29 Feb 2020
Thank you for your preference your comments are very important to us, it is a shame the waiting time however we had high occupancy, reminding you that the check in is at 3:00 p.m.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2020
Response from Gerencia del hotel Belmar on 25 Feb 2020
Gracias por sus comentarios esperamos tenerlo pronto en esta su casa

10/10 Excellent

Verified traveller

Stayed 5 nights in Feb 2020
Response from GERENCIA HOTEL BELMAR on 24 Feb 2020
AGRADECEMOS SU PREFERENCIA AL RESERVAR CON NOSOTROS, ESPERAMOS PRONTO SU REGRESO

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Location and staff attitude really positive and helpfull
Stayed 1 night in Feb 2020
Response from BELMAR STAFF on 21 Feb 2020
Thanks for your evaluation. It motivates us to continue doing the best. We will waiting for you on your next visit to Puerto Vallarta !!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020
Response from Gerencia Belmar on 15 Feb 2020
Thank you for booking with us, we hope to stay again with us

8/10 Good

Sabino

Liked: Cleanliness, staff & service, property conditions & facilities
room too noisy, continuous noise during mid-nigth and early in the morning a machine created anoying sound.
Stayed 1 night in Feb 2020
Response from Gerencia Belmar on 15 Feb 2020
Thank you for comments we appreciate them.

8/10 Good

Verified traveller

Stayed 1 night in Feb 2020
Response from Gerencia Hotel belmar on 15 Feb 2020
Thank you for booking with us, we appreciate your feedback

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is construction noise. But not on weekends. This hotel has beautiful art and is very conveniently located. I would come back. They offer an excellent value and great hospitality.
Stayed 2 nights in Feb 2020
Response from Gerencia Hotel Belmar on 11 Feb 2020
We´ll be waiting for you, thank for your coments

4/10 Poor

Verified traveller

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
So noisy we didn’t sleep . The entire area was very sketchy. Never again . Plus we paid around $100.00 and they sent a special the next day on my email for $55.00 . I had already paid .
Stayed 1 night in Feb 2020
Response from Gerencia belmar on 11 Feb 2020
Thank you for your comments

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Love the art and woodcuts. Location is great and close to everything in old town
Stayed 2 nights in Feb 2020
Response from Gerencia Hotel belmar on 8 Feb 2020
We appreciate your preference when booking with us, your comments are important

8/10 Good

Teresa, Misson b.c. canada

Liked: Cleanliness, staff & service
Older building...good value...very clean right downtown. I was surprised how quite it was at night.
Stayed 2 nights in Feb 2020
Response from Gerencia Hotel Belmar on 8 Feb 2020
We appreciate your preference when booking with us, your comments are important

10/10 Excellent

Matt, Scottsdale, Arizona | USA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Belmar Galeria is the go-to boutique hotel to stay in the Romantic Zone for my wife and me. We have stayed for a week at a time many times since 2014. Belmar is only four blocks from the beach, has a super friendly staff, has large bottles of purified water, coffee in the lobby in the mornings and hot showers. I recommend booking a high-floor room with an outside balcony, which comes in handy for watching the busy street scene and drying out beach towels and swim suits in the sun. We actually like the extra exercise of taking the stairs, and now that the buses are being converted from old diesels to new clean natural gas buses, the traffic noise and pollution is much improved. And with the new condominium tower being build just to the north of Belmar, the area is becoming even more desirable.
Stayed 7 nights in Jan 2020
Response from BELMAR STAFF on 6 Feb 2020
Thanks for your evaluation. It motivates us to continue doing the best. We will waiting for you on your next visit to Puerto Vallarta !!