Singapore Hotel Guide - Punggol Waterway Park hotels in Singapore, Singapore.

"Horrible."

"Hotel is ideally located at the Jewel shopping centre which is at the Changhi airport. We were delighted the ease of arriving off our long flight. The check in was slow as only one member of staff who does that, but we were patient and eventually got key. I encountered two major issues that evening. Firstly the air conditioning in my room did not work. It was 27C and rising. Problems happen, and the real issue was this hotel runs on too little staff, so the front desk is always busy checking people in, and it took 4 visits to the front desk at night to generate any action. It became clear that the in room controls did not control the AC, and central; settings could in theory override the room settings. So long did the apathy and non conclusive action continue. My son was already asleep when it was concluded moving room was the best solution, and I had to ask twice for assistance, given we were unpacked, my son was asleep in the dark. In the morning it was as if the above had never happen, I got no flexibility or help from the team, leave aside the time wasted when I had wanted to quietly work, chasing them around the night before. "

"I absolutely loved hotels location. Very close to many food places. Shopping centre. Close to bus stops and MRT ( very walkable distance 5 - 10 minutes). Staff is very nice ,friendly and helpful. Would definitely stay again. "

"Clean room, good staff, good breakfast and AC was good. It is more expensive for a stay of 6 hours they charge 300 Singapore Dollars "

"The breakfast menu was fresh and plentiful. The pool looked enjoyable. Front desk staff was attentive and helpful, especially Seri who gave extra effort regarding transportation to the airport before the 0800 first shuttle. For those of us whose scheduled flight was early, the 0800 shuttle would not get us to the airport in time."

"Just a stop over but would definitely come back for a proper stay. Nice staff and great rooms"

"Stayed here for one night after a long flight. Staff were friendly and welcoming at check-in and very efficient in getting us to our room. Room was clean and tidy Nd had everything we needed for our short stay"

"Room very closely and compact. No much characteristics of the staff. Close to eating place and airport. Idea for shot stay or transit. "

"Rooms were clean and very quiet!"